Our Typical Working Procedures
First off, the moment you do make your very first call, you will end up connected to one of our dispatchers located in Lake County. Our dispatchers have got several years of working experience in gutter cleaning service and will provide you with the very best help and services.
We're going to examine your home utilizing satellite imagery and having a quick talk together with you about the condition of your gutters and when they were previously cleaned out.
A fixed price will then be presented to you for the cleaning of the roof whenever possible and clearance and cleaning of the gutters & downpipes around the house.
Following your phone call you will receive an e-mail with full written documents. We're going to confirm the cost given over the telephone and also the bid, outlining the break-down of price, exactly what work is going to be performed and when we can carry out the task.
We have a team specialized on work schedules & timelines, they will make certain that our work are executed promptly, they are responsible of the paths the gutter cleaners take on, so, their job is locate the very best route to the needed places in order to save time and use the most effective route, with this, not just gas cost is actually saved but gives to you efficient cost.
You will get a call 24 hours ahead of the scheduled task to provide you a window of arriving time when the professional is going to be there.
Be assured if this alters for whatever reason you're going to be told before time, helping you save from waiting for us, although a lot of of our work is completed when the client is not in the home
If you're home once the gutter cleaner arrives, he's going to introduces himself and ask you to walk all around the property with him indicating any critical trouble spots to take care of.
Before we start off, we take photos of all the major areas we will be working in.
The job starts at the roof, cleaning all the remains of fallen leaves, debris and stones. For this job, we make use of a blower as key device, among the other tools we could point out scoops to pick up large bunches of fallen leaves
For quality standards, following the full cleaning & clear of the roof, we turn to the gutter, removing leaves & dirt from that using tools like trowels & collection tools, we place all of this in baggage since we clean up the work area, next, we are going to take those sacks along with us this means you do not need to take care of them
With the gutters totally clear we move to the downspouts, examining that they're totally free and also clear of blockages, we bring tools & special equipment to clean any kind of obstructions that may be there, we will also detect obstructions that may well not be visible at first look.
We're going to send you an email with photographs of the locations that were cleaned out as soon as the job is concluded.
We also issue our bills and invoices by email and you might opt to pay us by cheque, hard cash, bank transfer, or payment link in safe email, - also you can pay off by visa or mastercard over the telephone if you like
We get in touch with our clients right after the work has been finished to ensure that the work was carried out towards the very high standards expected from us
Simply because we are perfectionists & perform our cleaning work to accurate standards, we are more comfortable giving a 45 day no block assurance.
