Exactly How Our Process Works
First off, the minute you do make your very first call, you'll be connected with one of our very own dispatchers positioned in Polk County. Our dispatchers have got many years of practical experience in gutter cleaning service and can give you the very best help and services.
We make use of satellite imagery to evaluate your premises and discuss when your gutters were last cleaned out and just what condition they're in now.
A fixed price will then be presented to you for the cleaning of the roofing whenever possible and clearance & cleaning of the gutters & downspouts all-around the home.
Following your phone call you will receive an e-mail with complete written documents. We're going to confirm the cost provided over the phone and also the bid, detailing the break-down of cost, what work is going to be carried out and when we can finish the task.
All our jobs are carried out punctually as a result of our knowledgeable appointment scheduling team who'll determine the very best route for our gutter cleaner to enable them to work out probably the most distance-efficient and time-efficient path. This saves driving time and gas so we can pass on the value savings to the clients.
You will receive a phone call 24 hours ahead of the scheduled task to provide you with a window of arrival when the tech is going to be there.
The cleaning specialist will always introduce himself to you on arrival, and when you have time, we will walk around your property along with you and you could point out any problem areas.
Before the beginning of the job we take pictures of your rain gutters and roofing and of the job going to be handled.
The roof is cleaned out of dirt, shingle grit & leaves first of all, using an electrical blower along with a scoop to gather big leaf bundles.
For high quality benchmarks, after the complete cleaning & clear of your home's roofing, we proceed to the gutter, removing fallen leaves & debris from that utilizing tools such as trowels and collecting equipment, we place all of this in baggage since we thoroughly clean the workspace, next, we are going to carry those sacks along with us which means you aren't required to take care of them
Right now, with the rain gutters all cleaned, we turn to inspect the condition of your downspouts, to see if they're totally free of blockages & full clear, our team is well-equipped with the appropriate tools to eliminate blockages that could be a problem for the water to flow, also, we're capable to locate obstacles that will not be apparent or visible at the initial look
After the work is done, we take pictures of it and then send them an email to you personally.
Additionally, you will get bills & invoicesby email so that you can pay off by cash, secure email payment url, bank transfer, or check. If you like, you could also pay over the phone using a charge card.
We generally contact our clients after completion of the project to make sure they're satisfied with the very high benchmarks we attempt to offer you.
At Ken's Gutters, we're perfectionists and therefore are thrilled to offer each customer a 45-day assurance.
