Our Typical Operating Processes
To start with, as soon as you do make the first call, you'll be connected to one of our dispatchers situated in Levy County. Our dispatchers possess many years of working experience in gutter cleaning and will provide you with the best guidance & services.
We make use of satellite imagery to assess your premises and speak about when your rain gutters were last cleaned and what condition they are in at present.
A fixed price will then be given to you for the cleaning up of your roof whenever possible & clearance & cleaning up of your gutters and downpipes around the house.
You will get a copy of this bid & complete documentation by e-mail immediately after the call, this shows just what we're going to complete, when we will do it, and just how much it will cost you
Our appointment scheduling staff who has the obligation to make sure that our jobs are completed promptly, they are in command of figuring out the ideal routes for our gutter cleaners to enable them to attend the tasks within the most time & distance-efficient path, saving gasoline and time driving allows us to provide you with the best value.
They're going to contact you 24 hours just before your job is due to begin and they'll provide you with an arrival time frame for our professional to attend.
Be assured that when for any kind of reason this varies, you will be informed ahead of time, saving you the wait, nonetheless, the majority of our jobs are executed when the customer is not in the home.
The cleaner will always introduce himself to you personally upon arrival, and when you have got time, we will walk across the residence along with you and you could mention any troublesome areas.
Before the beginning of the work we will take pictures of the gutters and roofing and of the job about to be handled.
We start with the roof structure, clearing it down of debris, leaves & roofing shingle grit, we make use of a blower to do this, and also use scoops to pick up large bundles of fallen leaves.
All of our gutter cleaning specialists do the job with very high benchmarks of cleanliness all through the job. They will next start off clearing the gutters using scooping tools & bag up while they clear out, meaning zero mess is left behind on the floor to remove later and have blow away.
With all the gutters all clear we proceed to the downspouts, checking they are free and also clear of obstructions, we have tools and special equipment to remove any kind of blockages that could be there, we can also locate obstructions that may not be noticeable at initial look.
As soon as the work is done, we will take photos of it and email them to you.
You will additionally receive billsby email so you can pay out by cash, secure email payment link, check, or bank transfer. If you like, you may also pay over the phone using a card.
We always call up our customers after completion of the task to ensure they're content with the highest benchmarks we work tirelessly to offer.
Because our top notch work and also have very high benchmarks on cleaning, we are able to give you a 45-days guarantee of no obstructions
