Our Standard Operating Procedures
To begin with, whenever you contact us, you will be in touch with one of our Hillsborough County centered despatchers, our rain gutter cleaning despatchers possess several years of working experience in the industry and offer expert support & services.
We are going to evaluate your residence utilizing satellite imagery and having a brief conversation with you on the condition of your gutters and when they were previously cleaned.
Using this information, we are going to provide a fixed price bill for cleaning your gutters & clearing the downpipes, and if probable, additionally cleansing the leaves and rubble out of your roof structure.
You will receive a duplicate of the offer with all the documentation right at the end of the phone call and this would validate exactly what we're going to carry out, when we're gonna do it & how much it is going to cost you.
Our scheduling team will likely have previously worked the right route for them, so that they can easily reach the work punctually and most cost-effective that will permits us to provide you with the best services and very best cost saving on gasoline & time.
The team is going to contact you 24 hours prior to the cleaning service begin the work and can provide you with an time gap for the specialist team appears, although many of our jobs are performed when the client isn't at home
Be assured that if for any reason this alters, you will be notified up-front, saving you the wait, nevertheless, the most of our works are carried out when the client isn't in the home.
The cleaning service professional will always, without exception, introduce himself to you, so if you're available, they're going to ask to you personally be guided all around the property or home & explain any problem that he could identify.
Prior to the start of the job we take photographs of your gutters & roof structure and of the task about to be done.
We begin with the roof structure, cleaning it down of debris, leaves and roofing shingle grit, we utilize a blower to achieve this, and also utilize shovels to pick up big heaps of fallen leaves.
With all the roofing thoroughly clean and clear, we move to the gutter, taking away leaves/twigs and dirt with trowels & scooping tools, we bag up all this debris when we clear away it, we don't leave it on your rooftop or dump it to the floor beneath - we do the job to the top benchmarks of cleanliness
With all the gutters all clear we go to the downpipes, checking that they are totally free and clear of obstructions, we carry tools & special equipment to get rid of any kind of obstructions that may be there, we could also locate blockages that may not be visible at initial look.
Once complete we take pictures of the completed work & share those with you by email.
We also issue our invoices & receipts through email and you may choose to pay us by check, bank transfer, hard cash, or payment link in safe email, - you may even pay off by credit card over the phone if you prefer
You will receive a call from our company as soon as the job has been concluded to be sure you are content with the work and also that the task was done to the very high standards that we promise.
Should our job not fulfill and surpass your anticipations, we will show up at your house in Wildwood to treat the problem with no fuss.
Simply because we are perfectionists & carry out our cleaning work to accurate benchmarks, we're comfortable giving a 45 day no blockage guarantee.
