How We Work
To start with, the minute you do make the first call, you'll be connected to one of our dispatchers located in Polk County. Our dispatchers possess years of experience in gutter cleaning service and can give you the very best guidance & assistance.
We will take a look at your household using satellite imagery and having a brief talk with you about the condition of the gutters and details on when these were previously cleaned out.
With this particular information we are able to offer you a fixed-price cost for gutter and downspout cleaning as well as cleaning any clutter or leaves and twigs off the roof structure.
Following the call you will receive an e-mail along with complete written documentation. We will confirm the cost provided over the phone and also the bid, detailing the break-down of charge, what work will be performed and when we will get the job done.
Our scheduling team who has the obligation to ensure our tasks are done immediately, they are in charge of figuring out the ideal paths for our gutter cleaners to enable them to attend the tasks within the most time and distance efficient route, saving gasoline & time driving permits us to give you the best value.
You will receive a call 24 hours prior to the scheduled job to give you a window of arriving time when the technician will be there.
Be assured that when for any reason this alters, you will be alerted ahead of time, saving you the wait around, however, the most of our works are finished when the customer isn't in the house.
If you are home once the rain gutter cleaner arrives, he will introduces himself and also request you to walk across the property with him indicating any kind of key troublesome areas to take care of.
Prior to starting on the cleaning, photos are taken of the main areas that'll be worked on.
We will then first utilize the leaf blower to clean dust and fallen leaves from the roof so all of this cleaned before cleansing the gutters. All leaves will be collected with the scoops & bagged up.
With all the roof structure thoroughly clean and clear, we proceed to the gutter, eliminating leaves/twigs and dirt with trowels and scooping tools, we bag up all of this rubble when we clear away it, we don't let it sit on the roofing or dump it to the ground beneath - we work to the very best standards of cleaning
With the gutters all clear we move to the downspouts, examining they are free and clear of blockages, we carry specific equipment and tools to get rid of any kind of blockages that may be there, we will also locate blockages that might not be visible at initial look.
Once complete we take photographs of the completed work & share all those with you by email message.
In addition, we deliver our receipts & invoices through e-mail and you may choose to pay us by check, bank transfer, hard cash, or settlement link in protected email, - you can even pay by credit card over the telephone if you like
You will get a phone call from us soon after the work has been completed to be sure you are satisfied with all the work and also that the job was done to the highest standards which we guarantee.
Simply because we are perfectionists and conduct our cleaning to exacting standards, we are comfortable giving a 45 day no clog guarantee.
If you are not satisfied for any reason, we will gladly return & remedy the issue.
Our service plan offers frequent planned cleaning of rain gutters and downspouts to keep the house protected. We're going to visit 2, 3 or 4 times per year based upon your gutter style and roof type and also what sorts of trees are actually near the house.
