Just How Our Procedure Works
To begin with, when you contact us, you will be connected with one of our very own Orange County centered despatchers, our rain gutter cleaning despatchers have got several years of experience in the industry and offer professional support and assistance.
We are going to figure out with you the last time your gutters were cleaned and cleared and making use of satellite imagery we can discuss and access your property.
Using this data we're going to provide you with a price personalized to you to completely clean your rain gutters and downspouts and when feasible we will clean the leaves & debris from your roof.
You will get a copy of the bid & complete records by e-mail soon after the phone call, this confirms just what we're going to undertake, when we will perform it, and exactly how much it will cost
Our jobs are completed quickly as a result of our knowledgeable scheduling staff that will identify the very best route for the gutter cleaner to enable them to work probably the most time-efficient and distance-efficient path. This saves driving time & gasoline so that we can pass along the cost savings to the customers.
They are going to call you 24 hours just before your job is due to start and they will give you an arrival window for our tech to visit.
Often our tasks are finished while the client is out as we are just working on the outside of the house. But if you are staying in for our team we are going to call you if for whatever reason in the event the timing changes.
Upon arrival the cleaning specialist is going to introduce himself to you and, if you're home and have the time, walk all around the property or home with you to let you know the trouble spots.
Before we begin, we take photographs of all the main places we are going to be working in.
We start with the roof structure, cleaning up it down of debris, leaves & roofing shingle grit, we use a blower to do this, and also make use of shovels to pick up large bundles of fallen leaves.
All our gutter cleaners do the job with high benchmarks of cleanliness during the job. They are going to next begin clearing the gutters utilizing scooping tools and bag up while they clean up, meaning absolutely no clutter is left on the floor to remove later and have blow aside.
With the gutters all clear we go to the downspouts, checking that they're totally free and also clear of obstructions, we carry specific tools and equipment to get rid of any kind of blockages that might be there, we can also identify blockages that might not be noticeable at first look.
When the job is finished we will take photos of all of the work done and will share all these with you by email. You will then be able to see the pre and post work.
Additionally, you will get by email, an invoice & receipt for the work performed. There are numerous ways to pay off. You could pay by card on the telephone if you wish or you could click the payment link in the email, by bank transfer, by check or by cash.
We call up each of our clients following the job has been completed to ensure that the job was done to the very high benchmarks expected of us
If you are not happy for whatever reason, we will gladly come back & remedy the matter.
Simply because we're perfectionists and execute our cleaning work to accurate standards, we're comfortable giving a 45-days no block guarantee.
