Our Standard Operating Procedures
To start with, as soon as you make your very first call, you will end up connected to one of our very own dispatchers located in Hillsborough County. Our dispatchers possess years of working experience in gutter cleaning service and can give you the best help and services.
Then we will check at your house utilizing satellite images and discuss with you when they were previously cleaned out, as well as the condition of your gutters.
Using this information we are able to provide you with a fixed-price cost for gutter and downspout cleaning as well as cleaning up any dirt or leaves from the roof.
Following your telephone call you will receive an email along with full written documents. We will confirm the price provided over the telephone and the bid, explaining the break-down of cost, precisely what work is going to be carried out and when we can finish the work.
Our jobs are performed immediately because of our experienced scheduling staff who will find out the ideal route for the gutter cleaner to enable them to work probably the most time-efficient and distance-efficient path. This will save driving time and gas so that we can pass along the value savings to our clients.
You will receive a phone call 24 hours ahead of the scheduled task to provide you a window of arriving time when the technician is going to be there.
Be confident if this alters for whatever reason you will be informed ahead of time, saving you from waiting for us, although a lot of of our jobs are completed when the client isn't home
Upon arrival the cleaning specialist will introduce himself to you &, if you are home and have the time, walk across the property or home with you to let you know the troublesome areas.
Prior to the beginning of the job we take photographs of your rain gutters & roofing and of the work about to be undertaken.
We begin with the roof, cleaning it down of debris, leaves and roofing shingle grit, we use a blower to accomplish this, as well as make use of shovels to grab big bundles of fallen leaves.
For high-quality standards, right after the full cleaning & clear of your homes roof, we turn to the gutter, cleaning fallen leaves and dirt from that utilizing tools like trowels & collecting equipment, we put all of this in bags as we clean up the work area, and then, we are going to take those bags with us which means you don't need to deal with them
With all the gutters totally clear we go to the downspouts, checking that they are totally free and also clear of blockages, we carry tools and special equipment to clean any blockages that might be there, we can also identify obstructions that may not be obvious at first look.
We are going to send you an e-mail with photos of all of the areas that were cleaned once the work is concluded.
Furthermore, we issue our bills by e-mail and you could choose to pay us by check, hard cash, bank transfer, or payment link in safe e-mail, - you may even pay by visa or mastercard over the telephone if you like
We always contact our consumers following conclusion of the task to make sure they're content with the superior benchmarks we attempt to offer.
Should you be disappointed with the work that's been carried out, we're going to make sure to support & resolve your issues with no problem
