Our Standard Working Processes
To begin with, the minute you do make the first call, you will end up connected to one of our very own dispatchers situated in Lake County. Our dispatchers have several years of practical experience in gutter cleaning service and will give you the very best help & assistance.
We use satellite imagery to assess your residence & speak about when your rain gutters were previously cleaned out and just what condition they are in currently.
Using this details, we are going to provide a fixed price invoice to clean your rain gutters and clearing the downpipes, and when probable, also cleansing the leaves and clutter out of your rooftop.
You get your own copy of the quote by e-mail to validate precisely what we plan to do, when we could do it and exactly how much it's going to cost.
We have a staff specialized on work schedules & timeframes, they make certain that our work are performed promptly, they are accountable of the routes that the gutter cleaners take on, so, their task is locate the best route to the needed locations in order to save time & use the best route, by doing this, not simply gas cost is saved but gives to you personally efficient cost.
Our team will call you 24 hours prior to the cleaning services start off the job and can provide you a time gap for our technician team appears, although a lot of our tasks are completed when the customer is not home
Quite often our tasks are finished while the client has gone out as we are simply just working on the outside of the house. However if you are staying in for us we are going to call you if for any reason if the timing changes.
Immediately after arrival the cleaner will introduce himself to you personally &, if you are home and also have the time, walk all around the property together with you to tell you troublesome areas.
Before starting on the cleaning, pictures are taken of the main areas that will be worked on.
We commence with the roofing, cleaning up it down of leaves, debris and roofing shingle grit, we use a blower to do this, and also utilize scoops to grab big bundles of fallen leaves.
All of our gutter cleaners work with high benchmarks of cleanliness throughout the work. They will next start cleaning the gutters utilizing scooping tools and bag up while they clean up, meaning no mess is left behind on the ground to eliminate later and have blow away.
Following the roof & gutters are cleared & cleaned out, we proceed checking the downspouts. We've specific tools to use for the cleaning and clearing of these. Very often obstructions could be undetectable and unseen. We clear out all these blockages for you personally.
When the work is all done we take pictures of all of the job done and will share these with you through email. You will subsequently be able to view the pre and post.
You will also receive by email, a bill and invoice of the work performed. There are various ways to pay. You may pay by card on the phone if you'd like or you could click on the payment link in the email message, by bank transfer, by check or by cash.
We call up all of our clients right after the work has been carried out to make certain that task was accomplished towards the very high standards expected from us
Because our top notch work and have high benchmarks on cleaning, we will provide you with a 45-days guarantee of no blockages
In the event that you are not satisfied for whatever reason, we will gladly revisit and remedy the problem.
Our service package offers regular scheduled clearing of gutters and downspouts to help keep your home protected. We're going to visit 2, 3 or 4 times per year according to your gutter layout and rooftop type in addition to what types of trees are around your place.
