The Way We Work
First of all, the minute you do make the first call, you will end up connected with one of our very own dispatchers located in Lake County. Our dispatchers possess many years of working experience in gutter cleaning service and can provide you with the very best guidance and assistance.
We then will check at your house employing satellite images and speak with you when they were previously cleaned, and the condition of your gutters.
With this details we could provide you with a fixed-price cost for gutter & downpipe cleaning as well as cleaning any dirt or perhaps leaves and twigs off the roof structure.
You will receive a copy of this bid & full records by e-mail immediately following the call, this shows exactly what we're going to undertake, when we are going to do it, and just how much it will cost
Our appointment scheduling team who has got the obligation to make sure that all our tasks are completed promptly, they will be in charge of figuring out the very best routes for our gutter cleaners so that they can attend the jobs in the most time and distance efficient path, conserving gas and time driving permits us to provide you with the best value.
They are going to call you 24 hours just before your work is due to start and they'll provide you an arrival time frame for our technician to visit.
If you are home once the gutter cleaning specialist arrives, he will introduces himself as well as ask you to walk across your property or home with him indicating any kind of critical problem areas to deal with.
Before the start of the work we will take photographs of the gutters & roof structure and of the work about to be handled.
We start with the roof structure, cleaning it down of debris, leaves & shingle grit, we make use of a blower to do this, as well as utilize scoops to pick up large bundles of leaves.
With the roofing thoroughly clean and clear, we proceed to the rain gutter, removing leaves/twigs and debris with trowels & scooping devices, we bag up all this debris once we clear it, we don't let it sit on your rooftop or throw it to the floor below - we do the job to the highest standards of cleanliness
Right now, with the rain gutters all cleaned out, we turn to check the condition of your downpipes, to determine if they're totally free of obstructions and 100 % clear, our staff is fully equipped with the right tools to clear out obstructions that can be a problem for the rain water to pass, additionally, we are capable to detect obstructions that will not be obvious or visible at the initial look
When complete we take pictures of our finished job and show those with you by e-mail.
Additionally, you will get by e-mail, an invoice & receipt for the work performed. There are various ways to pay. You may pay by credit card over the phone if you wish or you may click the payment link inside the e-mail, by bank transfer, by check or by cash.
After all is completed, we call up our clients and check out their point of view of the work in order to make certain that the job was finished as expected and also the high quality we offer
In the event you are not happy with the work that's been done, we will be sure to support & fix your complaints with no hassle
We're going to guarantee a 45 day no clog, as we are certain our job will be conducted towards the superior standard.
Our service package features regular scheduled cleaning up of gutters & downspouts to help keep your house protected. We will visit 2, 3 or 4 times every year based on your rain gutter style & roof type as well as what sorts of trees are actually around your house.
