Our Typical Operating Processes
To begin with, the moment you make your first call, you will be connected with one of our dispatchers located in Bay County. Our dispatchers have got many years of working experience in gutter cleaning service and will provide you with the best help and assistance.
We will evaluate your household utilizing satellite images and having a quick talk with you on the condition of your gutters and details on when they were previously cleaned.
A set price will be provided to you for the cleaning up of your roof structure if possible and clearance and cleaning up of your gutters & downspouts all around your home.
Following your call you will receive an email with complete written paperwork. We will affirm the cost given over the phone and the bid, detailing the break-down of cost, exactly what work is going to be undertaken and when we can get the job done.
All our jobs are done punctually thanks to our knowledgeable scheduling staff that will discover the ideal route for our gutter cleaner to enable them to work out the most time-efficient and distance-efficient path. This saves driving time & gas so that we can pass along the value savings to our customers.
They will contact you 24 hours just before your work is due to begin and they can provide you with an arrival window for our technician to visit.
Be confident if this changes for any reason you'll be informed ahead of time, saving you from waiting for us, although a lot of of our jobs are performed when the client isn't home
The cleaning service professional will always, with no exception, introduce himself to you, so if you're available, they will request to you be taken around the property or home and talk about any issue that he could possibly detect.
We're going to take photographs of the main working area before we commence with the work.
The roofing is cleaned of dirt, roofing shingle grit and leaves to begin with, using an electrical blower and a scoop to collect large leaf heaps.
After the roofing is cleaned, we are going to remove debris & leaves from the gutter utilizing scooping tools & trowels. All the debris is neatly packaged up as we do the job. Nothing gets tossed on the ground or left behind on the rooftop.
With the gutters all clear we go to the downpipes, checking that they're free and also clear of obstructions, we bring specific tools and equipment to clear any kind of obstructions that might be there, we could also locate obstructions that may well not be visible at first look.
Once the work is finished we take photographs of all of the job done and will present these with you by email message. You will subsequently be able to view the before and after.
Furthermore, we send our invoices by email and you could elect to pay us by cheque, cash, bank transfer, or payment link in protected e-mail, - you can also pay by visa or mastercard on the phone if you want
We get in touch with our customers right after the work has been carried out to ensure that the task was completed to the high benchmarks anticipated of us
Because we're perfectionists & carry out our cleaning work to exacting benchmarks, we are comfortable offering a 45 day no block guarantee.
