Our Process
Our Polk County centered despatchers have many years of working experience and they can provide professional guidance & assistance right from the minute you call up.
We then will look at your residence employing satellite images and speak with you when they were previously cleaned, and also the condition of the rain gutters.
With this information we can provide fixed-price cost for gutter & downspout cleaning as well as cleaning up any dirt or leaves from the rooftop.
Following the call you will receive an email with full written documents. We're going to confirm the cost given over the telephone and also the bid, outlining the break-down of price, what job is going to be undertaken and when we will finish the task.
Our appointment scheduling team will have previously worked the right route for our cleaners, so they can arrive at the work promptly and most cost efficient that will permits us to give you the very best service & best value saving on fuel and time.
You will get a call 24 hours ahead of the scheduled job to provide you a window of arriving time when the tech will be there.
Quite often our work is performed whilst the client has gone out as we are just working on the outdoors of the property. However if you are remaining in for us we're going to call you if for any reason in the event the timing varies.
Right after arrival the cleaner will introduce himself to you and, if you're home and have the time, walk all around the property or home together with you to let you know the problem areas.
Before the beginning of the project we take pictures of your rain gutters & roof structure and of the work going to be handled.
We begin with the roofing, cleaning it down of leaves, debris and roofing shingle grit, we utilize a blower to get this done, as well as make use of shovels to grab big heaps of leaves.
Once the roof structure is cleaned, we will take out dirt and leaves/twigs from your rain gutter utilizing scooping tools & trowels. All the clutter is nicely packaged up while we do the job. Absolutely nothing gets thrown on the floor or left on the rooftop.
With all the gutters totally clear we move to the downspouts, checking that they are totally free and also clear of obstructions, we carry specific tools and equipment to clean any kind of obstructions that might be there, we could also locate blockages that may well not be visible at first look.
We will send you an e-mail with photos of the areas that were cleaned out once the job is finished.
You will also receive by email, an invoice and receipt for the work performed. There are lots of approaches to pay. You can pay by credit card on the telephone if you'd like or you may click the payment url inside the email, by bank transfer, by cheque or by cash.
We always call up our customers after completion of the project to ensure they're happy with the highest standards we attempt to provide.
Because our superior quality work and have highest standards on cleaning, we will give you a 45 days guarantee of no blockages
Our service plan provides routine scheduled cleaning up of rain gutters and downspouts to keep the residence protected. We are going to visit 2, 3 or 4 times every year according to your rain gutter style & rooftop type as well as what sorts of trees are actually near your residence.
