Our Typical Operating Procedures
First off, the minute you do make the first call, you will be connected to one of our dispatchers located in Santa Rosa County. Our dispatchers possess years of working experience in gutter cleaning and can provide you with the best help and assistance.
We are going to take a look at your residence using satellite images and having a quick talk together with you on the condition of the rain gutters and when they were last cleaned out.
Using this details we are able to give you a fixed-price charge for gutter and downpipe cleaning and also cleaning any kind of debris or perhaps leaves off the roofing.
You will get a duplicate of the bid and complete documents by e-mail immediately following the phone call, this shows exactly what we are going to complete, when we will do it, and just how much it will cost
Our scheduling team who has the duty to make certain all our tasks are completed immediately, they are responsible for figuring out the right routes for our gutter cleaners in order to attend the jobs within the most time & distance efficient path, conserving fuel & time driving allows us to provide you with the greatest value.
The team is going to call you 24 hours before the cleaning service start the job and can provide you a time gap for the specialist team appears, although many of our jobs are performed when the customer is not in the house
Be confident when this changes for whatever reason you'll be told before time, saving you from waiting around for us, although a lot of of our work is performed when the customer isn't home
Right after arrival the cleaning specialist is going to introduce himself to you personally &, when you're home and also have the time, walk across the property or home with you to show you trouble spots.
Before beginning on the cleaning work, photos are taken of your important areas that'll be worked on.
The work begins at the roof structure, cleaning up all of the remains of fallen leaves, debris & gravel. To do this process, we make use of a blower as key device, among the various other tools we could mention shovels to pick up large heaps of fallen leaves
Our gutter cleaning specialists do the job with very high benchmarks of cleanliness throughout the job. They are going to next begin cleaning the rain gutters using scooping equipment and bag up as they clear out, meaning absolutely no clutter is left on the floor to clean up later or have blow aside.
Following the roofing & gutters are cleared and cleaned out, we begin checking the downpipes. We've got specialized equipment for the cleaning & clearing of these. Quite often obstructions can be undetected & hidden. We clean up these blockages for you personally.
When complete we take photos of our completed work and share all those with you through email message.
Additionally, you will receive invoices & receiptsby email so that you can pay out by cash, secure email payment url, check, or bank transfer. If you like, you may also pay over the phone using a charge card.
We always call up our clients after completion of the job to make sure they're content with the very high standards we aim to offer you.
Our service package offers routine scheduled clearing of gutters & downpipes to maintain your house protected. We will visit 2-4 times every year according to your rain gutter style & roof type and also what types of trees are actually near your household.
