Our Standard Working Procedures
Contact us and you'll be connected with one of our local Lee County despatchers that has lots of practical experience and will also be competent to offer skilled guidance.
We are going to examine your household utilizing satellite imagery and having a short conversation with you relating to the condition of your rain gutters and information on when these were last cleaned out.
Using this details we are going to provide you with a price tailored to you personally to clean out your rain gutters and downpipes and when feasible we are going to clear the leaves & clutter from the roof structure.
Following the phone call you will get an e-mail with complete written documents. We're going to confirm the cost given over the telephone and the bid, explaining the break-down of price, what work will be performed and when we are going to carry out the work.
Our scheduling team who has got the responsibility to make sure that all our tasks are carried out immediately, they are in command of figuring out the right paths for our gutter cleaners to allow them to show up at the jobs within the most time & distance-efficient path, conserving gas and time driving permits us to give you the best value.
You will get a call 24 hours before the scheduled task to provide you with a window of arrival when the professional is going to be there.
Be reassured that when for whatever reason this varies, you're going to be alerted in advance, helping you save the wait around, nonetheless, the most of our works are executed when the client isn't in the house.
If you are home when the rain gutter cleaner arrives, he will introduces himself and also request you to walk around your property or home with him pointing out any kind of key problem areas to handle.
We're going to take photos of the major working area just before we begin with the job.
We start with the roofing, clearing it down of leaves, debris & roofing shingle grit, we use a blower to accomplish this, as well as utilize shovels to pick up big heaps of fallen leaves.
With the roofing clean and clear, we proceed to the rain gutter, eliminating fallen leaves & dirt with trowels and scooping devices, we bag up all of this rubble once we clear away it, we don't leave it on your rooftop or drop it to the ground beneath - we work to the top benchmarks of cleanliness
Now, with the gutters totally cleaned, we turn to examine the state of your downspouts, to determine if they are clear of obstructions & full clear, our company is full equipped with the appropriate tools to remove obstructions that could be a problem for the rain water to flow, in addition, we are able to locate obstructions that will not be noticeable or visible at the initial look
As soon as the job is done, we will take pictures of it and e-mail them to you.
In addition, we send our bills & invoices through e-mail and you might elect to pay us by check, bank transfer, hard cash, or settlement link in safe email, - you can even pay by visa or mastercard over the telephone if you like
We always call our customers following conclusion of the project to make certain they are satisfied with the highest benchmarks we strive to offer.
