Our Standard Operating Procedures
Call us and you will be connected with one of our neighborhood Seminole County despatchers that has plenty of experience and will also be capable to offer professional assistance.
We will evaluate your house using satellite images and having a brief talk with you about the condition of your rain gutters and when they were previously cleaned.
With this particular information we are able to offer you a fixed-price charge for gutter & downspout cleaning as well as cleaning any kind of clutter or leaves off the roof structure.
Following your telephone call you will get an email along with complete written documentation. We will affirm the price provided over the telephone and the bid, outlining the break-down of cost, precisely what job will be carried out and when we will get the job done.
Our scheduling staff who has got the obligation to make sure all our jobs are carried out promptly, they're in command of working out the best routes for our gutter cleaners in order to be present at the jobs in the most time and distance efficient route, conserving gas & time driving allows us to give you the best value.
You will get a call 24 hours ahead of the scheduled job to provide you with a window of arrival when the tech is going to be there.
The cleaning service personal will, with no exception, introduce himself to you personally, so if you're readily available, they will ask to you be guided around the property & talk about any problem that he could possibly detect.
We're going to take photos of the main working area prior to start with the job.
The work starts on the roof structure, cleaning all the remains of fallen leaves, dust & tiny rocks. To do this job, we make use of a blower as key device, amongst the other equipment we can mention scoops to collect huge heaps of fallen leaves
Our gutter cleaning specialists work with very high benchmarks of cleanliness during the work. They are going to next start off cleaning the gutters utilizing scooping equipment & bag up as they clear out, which means zero clutter is left on the floor to clean up later and have blow away.
With the gutters all clear we go to the downspouts, checking that they're totally free and also clear of obstructions, we bring tools and special equipment to clean any blockages that might be there, we can also discover obstructions that may not be noticeable at initial look.
Once complete we take pictures of our carried out work and share all those with you by e-mail.
Additionally, you will receive by email, a bill and receipt for the work performed. There are several approaches to pay off. You could pay by credit card over the telephone if you wish or you could click the payment link inside the email message, by bank transfer, by cheque or by cash.
We call all our customers right after the work has been finished to make certain that work was completed towards the highest benchmarks expected from us
Because we are perfectionists and carry out our cleaning work to accurate standards, we are comfortable offering a 45-day no clog warranty.
Should you be not happy with all the work that's been completed, we will be sure to support and fix your issues with no problem
