Our Standard Operating Processes
To begin with, the minute you do make your first call, you will be connected to one of our very own dispatchers positioned in Hillsborough County. Our dispatchers possess years of working experience in gutter cleaning service and will provide you with the very best guidance & assistance.
We then will check at your home employing satellite images & check with you when they were last cleaned out, as well as the condition of your gutters.
A set price will then be presented to you personally for the cleaning of the roof when possible and clearance & cleaning of your rain gutters and downpipes around your residence.
You receive your own personal copy of this quote by email to validate precisely what we plan to do, exactly when we could do it & the amount it will cost.
We've got a team specialized on work schedules & timeframes, they will ensure that our work are done immediately, they are accountable of the routes the gutter cleaners take on, so, their job is find the very best path to the necessary locations to save lots of time & use the best route, in this way, not only gasoline cost is saved but gives to you personally effective cost.
The team will contact you 24 hours prior to the cleaning service commence the work and can provide you a time gap for the specialist team appears, although a lot of our jobs are done when the customer isn't at home
When this should change, you're going to be informed ahead of time so that you don't need to wait around for. Many of our jobs are performed without the customer staying at residence too.
If you're home when the gutter cleaning specialist arrives, he's going to introduces himself and also ask you to walk all around the property or home with him mentioning any major troublesome areas to address.
Prior to starting on the cleaning work, pictures are taken of your main areas that are going to be worked on.
We will then first make use of the leaf blower to clean off dust and fallen leaves right from your roofing so all this cleaned before cleansing the rain gutters. All leaves will be collected with the scoops & bagged up.
Once the rooftop is cleaned out, we're going to clear away debris and leaves/twigs from your rain gutter using scooping tools and trowels. All the debris is properly bagged up while we do the job. Nothing gets tossed on the floor or left behind on the rooftop.
After the roof & gutters are cleared & cleaned out, we move onto inspecting the downpipes. We've specialized equipment for the cleaning and clearing of them. Quite often obstructions can be undetected and unseen. We clean up all these blockages for you personally.
As soon as the work is all done we take photos of the work done and also will present all these with you through email message. You will then be able to see the before and after.
Furthermore, we issue our invoices through email and you could elect to pay out us by check, bank transfer, hard cash, or payment link in secure email, - you can also pay by visa or mastercard over the phone if you like
We call all our customers right after the work has been finished to ensure that the work was successfully done to the very high standards anticipated of us
