The Way We Work
Phone us and you will be in touch with one of our own neighborhood Lake County despatchers who has plenty of experience and will also be capable to offer expert assistance.
Then we will look at your home utilizing satellite images and speak with you when they were previously cleaned out, and the condition of the gutters.
Using this details we could give you a fixed-price cost for gutter and downpipe cleaning as well as cleaning up any kind of dirt or perhaps leaves off the rooftop.
You will receive a copy of this bid and complete documents by e-mail immediately following the phone call, this shows just what we will do, when we are going to do it, and just how much it'll cost you
Our tasks are performed rapidly thanks to our experienced scheduling team who will determine the best route for our gutter cleaner to enable them to work out the most time-efficient and distance-efficient path. This saves traveling time and gas so we can pass on the value savings to our clients.
You will get a phone call 24 hours ahead of the scheduled task to give you a window of arrival when the technician will be there.
The cleaning specialist will always introduce himself to you on planned arrival, and when you've got time, we will walk across the residence together with you and you could discuss any troublesome areas.
Before the start of the project we take pictures of your gutters & roofing and of the work about to be done.
We start with the roof, cleaning it down of debris, leaves & roofing shingle grit, we use a blower to get this done, as well as make use of scoops to grab big bundles of leaves.
For quality standards, after the complete cleaning & clear of the roof, we turn to the gutter, cleaning leaves/twigs & dirt from that using specific tools such as trowels & collection tools, we put all of this in baggage as we clean the workspace, next, we're going to carry those bags along with us this means you don't really need to take care of them
The next step is checking your downspouts & making sure there are no clogs or blockages. We use special tools and equipment to deal with blockages and we could also discover obstructions which aren't always noticeable at first glance.
After the job is all done we take photos of all the job done and will present these with you through email. You will subsequently be able to see the pre and post.
Additionally, you will receive invoices & receiptsby e-mail so you can pay by hard cash, safe email payment link, bank transfer, or check. If you prefer, you can also pay over the phone with a credit card.
As soon as all work is done, we call our clients and check out their point of view of the work to make sure that the task was done as you expected and also the top quality our company offers
At Ken's Gutters, we are perfectionists and are very happy to provide each and every client a 45-days assurance.
