Precisely How Our Process Works
To start with, the moment you do make your very first call, you will be connected to one of our very own dispatchers located in Polk County. Our dispatchers have several years of practical experience in gutter cleaning and will provide you with the best guidance and services.
We are going to figure out together with you the previous time your gutters were cleaned and cleared and making use of satellite imagery we will look at and view your house.
Using this information, we're going to give you a set price bill to clean your rain gutters & clearing your downspouts, and when probable, additionally cleaning the leaves & rubble from your roof structure.
You will get a copy of the bid with all the documentation right at the end of the phone call and this would confirm precisely what we're going to undertake, when we are gonna do it & how much it's going to cost you.
Our scheduling team will likely have previously worked the very best route for them, so that they are able to reach the work promptly and most cost efficient which will allows us to provide the best services & best cost saving on gasoline & time.
You will get a phone call 24 hours prior to the scheduled job to provide you with a window of arrival when the professional will be there.
The cleaning specialist will always introduce himself to you on arrival, and if you've got time, we will walk around your property together with you and you could point out any troublesome areas.
Before the start of the work we take photos of your gutters & roof and of the job about to be undertaken.
We start out with the roof structure, clearing it down of leaves, debris and roofing shingle grit, we utilize a blower to get this done, and also make use of scoops to pick up big heaps of fallen leaves.
With all the roof clean and clear, we go to the rain gutter, taking away fallen leaves and dirt with trowels & scooping tools, we bag up all this debris as we clean up it, we don't let it stay on the roof structure or put it to the floor underneath - we do the job to the highest benchmarks of cleanliness
With the gutters totally clear we proceed to the downspouts, checking they are totally free and clear of obstructions, we carry tools and special equipment to clear any obstructions that might be there, we could also identify blockages that may well not be visible at first look.
Once the job is all done we will take pictures of all of the work done and will share these with you by e-mail. You will then be able to view the pre and post.
We also send our invoices & receipts by email and you may elect to pay us by cheque, hard cash, bank transfer, or settlement link in secure e-mail, - you may also pay off by credit card on the phone if you want
You will receive a call from us after the work was concluded to be sure you are satisfied with the work and that the task was done towards the high standards that we guarantee.
If you are not pleased for any reason, we are going to happily come back & remedy the problem.
We're going to guarantee a 45 day no clog up, since we are certain our work is going to be conducted to the highest standard.
