Our Standard Operating Processes
Phone us and you will be in touch with one of our neighborhood Nassau County despatchers who has got lots of practical experience and will be in a position to offer skilled guidance.
Then we will check at your home utilizing satellite imagery & speak with you when these were previously cleaned out, as well as the condition of the gutters.
By using this information, we are going to provide a fixed price invoice to clean your gutters and clearing the downspouts, and if probable, also cleaning the leaves and clutter from your rooftop.
You will receive a duplicate of the bid with all of the documentation right at the end of your call and this would confirm precisely what we are going to carry out, when we're gonna get it done and the amount it's going to cost.
Our appointment scheduling team will likely have previously worked the right route for them, so they can easily reach the job quickly and most cost-effective that will allows us to provide the perfect services and very best value saving on gas and time.
The team will contact you 24 hours prior to the cleaning service start the work and will provide you with an time space for the technician team appears, although many of our jobs are completed when the customer is not in the home
If you're home when the rain gutter cleaner arrives, he will introduces himself as well as ask you to walk all around the residence with him mentioning any key problem areas to deal with.
Before the beginning of the job we will take photos of your gutters as well as roof and of the work about to be handled.
The roof is cleaned of dirt, roofing shingle grit & leaves first of all, employing an electric blower as well as a scoop to gather big leaf bundles.
With the roofing clean and clear, we move to the rain gutter, taking away leaves and dirt with trowels and scooping devices, we bag up all this debris when we clean up it, we don't leave it on your roof structure or throw it to the ground beneath - we work to the top benchmarks of cleaning
Right now, with the rain gutters all cleaned, we turn to check the condition of the downspouts, to find out if they're free of blockages and 100 % clear, our team is full equipped with the right tools to eliminate obstructions that can be a problem for the rain water to flow, in addition, we are capable to identify obstacles that may not be obvious or visible at the initial look
After the work is completed we will take photos of all the work done and also will share these with you by email. You will subsequently be able to see the before and after work.
You will also receive bills & invoicesby email so you can pay out by hard cash, safe email payment url, bank transfer, or check. If you prefer, you may also pay on the phone using a card.
When all is done, we contact our clients and always check their opinion of the work in order to make sure that the job was done as you expected and with the best quality our company offers
Should our job not really meet up with & surpass your anticipations, we will attend your property in Timberlake Times to remedy the issue with no hassle.
