Our Typical Working Procedures
Firstly, once you call us, you'll be connected with one of our Polk County centered despatchers, our rain gutter cleaning despatchers have got years of practical experience in the business and provide expert help & services.
We're going to examine your household using satellite imagery and having a quick talk with you on the condition of the rain gutters and when these were last cleaned out.
Using this details, we're going to give you a fixed price invoice to clean your gutters & clearing your downspouts, and when possible, also cleansing the leaves & clutter from your roof.
You will receive a duplicate of the bid with all the documents right at the end of the phone call and this would validate exactly what we're going to complete, when we are gonna get it done and just how much it will cost you.
Our jobs are completed rapidly thanks to our knowledgeable scheduling staff who will find out the ideal route for our gutter cleaner so they can work out probably the most distance-efficient and time-efficient route. This will save traveling time & gas so we could pass on the cost savings to our clients.
Our team is going to phone you 24 hours prior to the cleaning service start off the work and can give you a time space for our technician team appears, although many of our jobs are carried out when the client isn't at home
When this should change, you will be well informed beforehand so that you don't need to wait. A lot of our work is done without the client staying at residence too.
The cleaner will always introduce himself to you personally on arrival, and if you've got time, we will walk around your residence along with you and you may point out any troublesome areas.
We will take pictures of the key working area just before we commence with the work.
The roofing is cleaned of debris, shingle grit & fallen leaves to start with, using an electrical blower along with a scoop to gather large leaf heaps.
For top notch benchmarks, after the complete cleaning & clear of your homes roof, we go to the rain gutter, clearing fallen leaves & dirt from it utilizing tools such as trowels and collection tools, we put all of this in baggage as we thoroughly clean the work area, then, we're going to take those sacks along with us so you don't really need to take care of them
After the roof and gutters are cleared and cleaned, we proceed checking the downspouts. We've special equipment for the cleaning and clearing of these. Quite often obstructions could be undetected and unseen. We clean up these obstructions for you personally.
When the job is done, we take pictures of it and send them an email to you personally.
You will additionally receive billsby email so you can pay by hard cash, safe e-mail payment link, check, or bank transfer. If you like, you could also pay over the phone using a credit card.
We call up each of our customers following the work has been completed to make certain that task was completed towards the high benchmarks anticipated from us
At Ken's Gutters, we are perfectionists and therefore are pleased to give each and every customer a 45-day guarantee.
Should you be disappointed with the work that's been undertaken, we're going to be sure to support & sort out your issues with no problem
