How We Work
First off, as soon as you do make your first call, you'll be connected to one of our dispatchers located within Lake County. Our dispatchers have got many years of practical experience in gutter cleaning and can provide you with the very best guidance and assistance.
We are going to determine with you the last time your rain gutters were cleaned and making use of satellite pictures we are able to look at and access your property.
A set price will then be presented to you personally for the cleaning up of your roofing when possible & clearance and cleaning up of your rain gutters and downspouts around your house.
You will get a copy of the bid with all of the paperwork towards the end of the phone call and this will validate exactly what we are going to perform, when we're going to get it done and just how much it will cost.
Our scheduling team will have earlier worked the right route for them, so they can easily reach the job immediately and most cost efficient which will permits us to provide the perfect services & best cost saving on fuel as well as time.
You will receive a telephone call 24 hours before the scheduled job to give you a window of arriving time when the technician will be there.
Quite often our work is accomplished while the customer is out since we are only working on the outdoors of the property. But if you are staying in for our team we're going to call you if for any reason if the timing changes.
The cleaning professional will, without exception, introduce himself to you, and if you are readily available, they'll request to you be guided across the property & explain any problem that he could possibly identify.
Before we begin, we just take photographs of all the major places we will be working in.
We will then initially utilize the foliage blower to clean dirt and fallen leaves from the roofing so all of this removed prior to cleaning the rain gutters. All leaves will be picked up with our shovels & parcelled up.
All of our gutter cleaners do the job with very high standards of cleanliness all through the job. They are going to next start cleaning the gutters utilizing scooping tools & bag up as they clean up, meaning hardly any clutter is left behind on the ground to eliminate later and have blow away.
Our next stage is checking your downspouts & making sure there aren't any clogs or blockages. We utilize specialized tools and equipment to handle obstructions and we can also locate obstructions which are not necessarily obvious on the outside.
When completed we take photographs of the finished job and show all those with you by email message.
In addition, we issue our bills through e-mail and you may choose to pay us by check, cash, bank transfer, or payment link in secure email, - you can also pay off by credit card on the telephone if you like
We generally call our customers following conclusion of the job to make sure they're happy with the high standards we aim to provide.
Our service plan provides routine planned cleaning up of gutters and downpipes to maintain the residence protected. We are going to visit 2 to 4 times per year depending on your rain gutter style and rooftop type as well as what sorts of trees are actually near the house.
