Precisely How Our Process Works
To start with, whenever you contact us, you will be in touch with one of our very own Orange County centered despatchers, our rain gutter cleaning despatchers have many years of practical experience in the industry and offer professional help and service.
We will measure your house using satellite imagery and having a brief conversation with you relating to the condition of the rain gutters and when they were previously cleaned out.
Using this data we will provide you with a price personalized for your requirements to clean your rain gutters and downspouts and when achievable we are going to clean the leaves & debris out of your roof structure.
You get your own copy of the price quote by e-mail to confirm precisely what we intend to do, when we could do it and exactly how much it is going to cost you.
We have a staff specialized on schedules & timelines, they will make sure that our work are carried out punctually, they are accountable of the routes the gutter cleaners take, so, their role is find the best route to the necessary places to avoid wasting time and use the best route, by doing this, not simply gasoline cost is saved but provides to you efficient cost.
You will receive a phone call 24 hours prior to the scheduled task to give you a window of arriving time when the technician is going to be there.
If this should change, you will be informed in advance so you don't need to wait. A lot of our jobs are done without the need of the client being house too.
If you're home once the rain gutter cleaning specialist arrives, he will introduces himself and request you to walk around your property with him discussing any major troublesome areas to deal with.
Before the beginning of the job we will take photos of your gutters & roofing and of the work about to be carried out.
The work commences at the roof structure, cleaning up all of the remains of leaves, debris & gravel. For this process, we use a blower as primary tool, amongst the various other equipment we can mention scoops to collect huge heaps of leaves
All of our gutter cleaning specialists work with highest benchmarks of cleanliness all through the job. They will next commence cleaning the gutters using scooping tools and bag up while they clear, this means zero clutter is left behind on the ground to remove later or have blow away.
The next action is checking out your downpipes & making certain there aren't any clogs or blockages. We use specialized equipment and tools to address obstructions and then we can also find obstructions which are not necessarily obvious initially.
Once the job is all done we take pictures of all the work done and will share these with you through email message. You will subsequently be able to view the pre and post work.
Furthermore, we issue our bills and invoices through e-mail and you could elect to pay out us by cheque, cash, bank transfer, or payment link in safe email, - you may also pay off by credit card on the telephone if you want
You will receive a phone call from us right after job was finished to be sure you are content with all the work and also that the job was finished towards the very high standards that we guarantee.
Because we're perfectionists and perform our cleaning to exacting benchmarks, we are comfortable giving a 45-days no clog warranty.
