Our Process
Call us and you'll be in touch with one of the local Leon County despatchers who has loads of practical experience and will also be competent to provide skilled guidance.
We are going to take a look at your residence utilizing satellite images and having a short discussion with you relating to the condition of the rain gutters and information on when they were previously cleaned out.
A fixed price will be provided to you for the cleaning up of your roofing when possible and clearance and cleaning up of the rain gutters & downspouts all around your house.
You will receive a copy of this bid & full documentation by e-mail soon after the call, this confirms precisely what we are going to carry out, when we will do it, and how much it will cost
Our appointment scheduling team will have earlier worked the very best route for our cleaners, so they are able to arrive at the work punctually and most cost efficient that will permits us to give you the perfect service & best value saving on gas as well as time.
You will get a telephone call 24 hours prior to the scheduled task to give you a window of arriving time when the tech will be there.
When this should change, you'll be informed ahead of time so you don't have to wait. A lot of our tasks are performed without the need of the client staying at home too.
Right after arrival the cleaning specialist is going to introduce himself to you and, if you are home and have the time, walk across the property with you to show you problem areas.
Just before we start, we just take pictures of all major places we are going to be doing work in.
We will then initially utilize the leaf blower to clean dust & leaves from the roof so all of this cleared before cleaning the rain gutters. All fallen leaves will be picked up with our scoops & packaged up.
When the roof structure clean and clear, we proceed to the gutter, removing leaves & dirt with trowels & scooping tools, we bag up all this clutter when we clean up it, we don't let it sit on the roof structure or drop it to the ground underneath - we work to the highest standards of cleaning
Now, with the rain gutters all cleaned, we turn to check the state of your downpipes, to see if they are free of obstructions and full clear, our company is well-equipped with the right tools to get rid of obstacles that could be a problem for the water to flow, additionally, we are able to identify blockages that will not be obvious or visible at first look
We will send you an email with photographs of all the spaces that were cleaned and cleared after the work is finished.
Furthermore, we issue our invoices & receipts by e-mail and you might choose to pay us by cheque, cash, bank transfer, or settlement link in protected e-mail, - also you can pay by visa or mastercard over the phone if you prefer
We call up our clients following the work has been carried out to make sure that the task was undertaken towards the very high benchmarks anticipated from us
We will return to your home, with no fuss, and remedy any issues when we have not surpassed your expected results ..
At Ken's Gutters, we're perfectionists and are thrilled to give every client a 45 day assurance.
Our service plan gives you routine scheduled cleaning up of gutters & downpipes to keep the residence protected. We're going to visit 2, 3 or 4 times per year based on your gutter style & rooftop type and also what sorts of trees are around your place.
