Our Standard Operating Procedures
To start with, once you call us, you will be connected with one of our Gadsden County centered despatchers, our rain gutter cleaning despatchers possess many years of working experience in the industry and offer expert support and assistance.
Then we will look at your home using satellite imagery & speak with you when these were previously cleaned out, and the condition of your gutters.
By using this information we're going to provide a price personalized to you personally to completely clean your rain gutters and downspouts and when achievable we will clear the leaves and rubble out of your roofing.
You will get a copy of this bid & full documentation by email right after the phone call, this confirms exactly what we're going to carry out, when we will do it, and exactly how much it'll cost you
We've got a team specialized on schedules and timeframes, they ensure that our work are carried out promptly, they are responsible of the routes that the gutter cleaners take, so, their task is find the right path to the needed locations to save time and use the most effective route, by doing this, not only gas cost is saved but gives to you effective cost.
You will get a telephone call 24 hours before the scheduled task to give you a window of arrival when the professional will be there.
When this should change, you will be informed beforehand so you don't need to wait. Many of our tasks are done without the customer being residence too.
If you're home once the gutter cleaning specialist arrives, he will introduces himself and ask you to walk all around the residence with him discussing any kind of critical troublesome areas to handle.
We're going to take photographs of the major of the working spot before commence with the job.
We start out with the roofing, cleaning up it down of leaves, debris & roofing shingle grit, we make use of a blower to accomplish this, as well as make use of scoops to pick up big bundles of leaves.
Our gutter cleaners do the job with high standards of cleanliness all through the work. They are going to next start off clearing the gutters using scooping equipment & bag up as they clear, which means hardly any mess is left on the ground to clean up later and have blow away.
Right now, with the gutters all cleaned out, we turn to inspect the condition of the downpipes, to find out if they're totally free of blockages & 100 % clear, our staff is well equipped with the proper tools to eliminate obstructions that could be a problem for the rain water to move, in addition, we are able to locate obstructions that will not be obvious or visible at first look
When done we take pictures of the carried out work & share these with you through email.
We also issue our invoices through e-mail and you might choose to pay us by check, bank transfer, cash, or settlement link in protected email, - you can even pay off by credit card on the phone if you like
We call up our customers right after the job has been carried out to ensure that the task was completed to the high standards expected from us
Mainly because our top notch work and also have high standards on cleaning, we can easily give you a 45-days warranty of no obstructions
Our service plan delivers regular scheduled cleaning of rain gutters and downspouts to maintain your home protected. We're going to visit 2, 3 or 4 times a year based upon your rain gutter layout and roof type along with what sorts of trees are surrounding the home.
