Our Standard Working Processes
Contact us and you will be connected with one of our own neighborhood Orange County despatchers who has got lots of experience and will be able to provide skilled guidance.
We will evaluate your household using satellite imagery and having a quick discussion with you about the condition of the rain gutters and details on when these were previously cleaned out.
Using this data, we are going to give you a set price invoice for cleaning your gutters & clearing your downspouts, and when possible, also cleansing the leaves & debris from the roof.
Following your call you will receive an e-mail with complete written documentation. We will confirm the price provided over the phone and the bid, detailing the break-down of charge, what job will be performed and when we will perform the job.
We have a team specialized on work schedules and timeframes, they make certain that our work are done promptly, they are responsible of the paths the gutter cleaners take, so, their role is locate the best route to the needed locations to save lots of time and use the best route, in this way, not simply gasoline cost is saved but gives to you personally efficient cost.
They are going to call you 24 hours just before your work is due to start out and they can provide you an arrival window for our professional to attend.
The cleaning service professional will, without exception, introduce himself to you personally, and if you are readily available, they will request to you personally be taken across the residence and explain any problem he could possibly detect.
We're going to take photographs of the key working section just before we start with the task.
We start out with the roofing, clearing it down of leaves, debris and roofing shingle grit, we make use of a blower to perform this, as well as use scoops to grab big heaps of leaves.
With all the roof thoroughly clean & clear, we go to the rain gutter, eliminating leaves and dirt with trowels & scooping tools, we bag up all this rubble once we clean up it, we don't leave it on your roofing or put it to the ground below - we work to the top standards of cleaning
With all the gutters totally clear we move to the downpipes, examining they are totally free and also clear of blockages, we have specific tools and equipment to clear any obstructions that may be there, we could also locate obstructions that might not be visible at first look.
We're going to send you an email with photographs of all of the spots that have been cleaned and cleared as soon as the work is done.
In addition, we send our bills & invoices through email and you might choose to pay out us by check, cash, bank transfer, or settlement link in secure e-mail, - you may also pay by credit card on the phone if that suits you
You will get a call from us following the work was concluded to be sure you are happy with all the work and that the task was carried out towards the very high standards that we promise.
At Ken's Gutters, we're perfectionists and are happy to give each customer a 45-day guarantee.
If you're not happy with all the work that has been completed, we're going to be sure to support & address your complaints with no problem
Our service package provides frequent scheduled cleaning up of rain gutters and downspouts to keep the residence protected. We're going to visit 2, 3 or 4 times a year based on your gutter style and roof type in addition to what sorts of trees are actually bordering your place.
