The Way We Work
First of all, once you contact us, you'll be in touch with one of our Polk County based despatchers, our gutter cleaning despatchers possess years of experience in the industry and give professional support & services.
We're going to establish with you the last time your gutters were cleaned and utilizing satellite images we will discuss and access your property.
A fixed price will be presented to you for the cleaning up of the roof structure if possible and clearance & cleaning up of your rain gutters & downpipes all around your property.
You will get your own personal copy of this quote by e-mail to validate precisely what we plan to do, when we can do it & how much it's going to cost.
Our scheduling team who has the responsibility to make sure that our tasks are done punctually, they happen to be in command of working out the best paths for our gutter cleaners so that they can attend the tasks in the most time and distance-efficient route, saving gas and time driving allows us to give you the greatest value.
Our team is going to phone you 24 hours prior to the cleaning services begin the job and will provide you with a time gap for our technician team appears, although many of our jobs are performed when the customer isn't home
Rest assured when this varies for whatever reason you will be told well before time, saving you from waiting for us, although many of our work is done when the customer isn't at home
Immediately after arrival the cleaning specialist is going to introduce himself to you personally and, when you are home and have the time, walk around the property with you to tell you trouble spots.
Before starting on the cleaning work, pictures are taken of the key areas that'll be worked on.
The roofing is cleaned out of dirt, roofing shingle grit & leaves to start with, utilizing an electric blower as well as a scoop to collect large leaf heaps.
For high quality standards, right after the full cleaning & clear of your roof, we proceed to the gutter, removing fallen leaves & dirt from that utilizing specific tools such as trowels and collecting equipment, we put all of this in bags since we clean up the workspace, next, we are going to take on those bags along with us this means you don't need to take care of them
Right now, with the gutters totally cleaned, we proceed to check the condition of the downspouts, to determine if they are free of blockages and full clear, our staff is well equipped with the right tools to get rid of blockages that could be a problem for the rain water to flow, also, we're capable to identify obstacles that may not be obvious or visible at the initial look
When completed we take photographs of the finished job & show all those with you by e-mail.
We also issue our invoices and bills through e-mail and you might choose to pay out us by cheque, bank transfer, cash, or settlement link in protected email, - you can even pay off by credit card over the phone if you like
You will receive a call from us right after the work was concluded to be sure you are pleased with all the work and also that the job was done to the very high standards that we promise.
Our service package features regular scheduled clearing of gutters and downpipes to keep your residence protected. We're going to visit 2-4 times a year based upon your rain gutter style and roof type along with what kinds of trees are actually near your household.
