Just How Our Procedure Works
To start with, when you call us, you'll be connected with one of our very own Lake County based despatchers, our rain gutter cleaning despatchers possess many years of working experience in the industry and provide professional help and assistance.
We will evaluate your home using satellite images and having a short talk with you relating to the condition of your rain gutters and when they were last cleaned out.
A set price will then be provided to you for the cleaning up of your roofing if possible and clearance and cleaning up of your rain gutters and downspouts all around your residence.
You will get a copy of the bid with all of the paperwork right at the end of your phone call and this will validate precisely what we're going to perform, when we're going to do it and how much it is going to cost.
We've got a staff specialized on schedules and timeframes, they will make certain that our work are done promptly, they are responsible of the paths the gutter cleaners take, so, their task is find the ideal path to the needed locations to save time & use the most efficient route, with this, not simply fuel cost is saved but provides to you effective cost.
Our gutter cleaning specialist will contact you 24 hours before your job start day and is going to let you know their arriving time.
When this should change, you'll be informed upfront so that you do not have to wait around. Many of our tasks are done without the need of the customer being residence too.
The cleaning professional will always, with no exception, introduce himself to you personally, so if you're available, they're going to ask to you personally be guided all around the property and explain any issue he could possibly spot.
Prior to starting on the cleaning, photos are taken of your major areas that'll be worked on.
The roofing is cleaned of dirt, roofing shingle grit & leaves to begin with, using an electric blower plus a scoop to gather large leaf bundles.
Our gutter cleaners do the job with highest benchmarks of cleanliness throughout the work. They're going to next commence cleaning the rain gutters utilizing scooping equipment and bag up while they clean up, this means absolutely no mess is left behind on the floor to eliminate later or have blow away.
Following the roof and rain gutters are cleaned & cleared, we proceed inspecting the downpipes. We've special equipment for the cleaning & clearing up of all of these. Frequently blockages could be invisible and hidden. We clean up all these blockages for you.
We're going to send an email with photographs of all the locations which were cleaned and cleared as soon as the job is concluded.
Additionally, you will get invoicesby email so you can pay out by cash, secure e-mail payment link, bank transfer, or check. If you like, you can also pay on the phone using a credit card.
As soon as all work is completed, we get in touch with our clients and get their point of view of the work in order to make sure that the task was done as expected and with the highest quality we offer
In the event that you are disappointed with all the work that has been carried out, we will be sure to support & address your complaints with no hassle
At Ken's Gutters, we are perfectionists and are happy to give each customer a 45-days warranty.
Our service plan offers you regular planned clearing of rain gutters and downspouts to help keep your residence protected. We are going to visit 2, 3 or 4 times per year based upon your rain gutter layout and rooftop type and also what sorts of trees are around the home.
