Our Procedure
First of all, once you contact us, you'll be in touch with one of our Lake County based despatchers, our gutter cleaning despatchers have many years of practical experience in the industry and provide professional help and assistance.
Then we will check at your home employing satellite images & check with you when they had been last cleaned, and the condition of your rain gutters.
By using this data, we're going to give you a set price bill to clean your gutters & clearing the downpipes, and if probable, additionally cleaning the leaves and clutter from your roof structure.
Following the phone call you will get an e-mail with complete written paperwork. We're going to affirm the cost given over the phone along with the bid, describing the break-down of charge, precisely what job will be undertaken and when we can carry out the work.
Our appointment scheduling staff who has the duty to make certain all of our jobs are carried out quickly, they happen to be responsible for working out the best routes for our gutter cleaners so that they can be present at the jobs within the most time & distance-efficient path, conserving gasoline and time driving permits us to provide you with the best value.
Our gutter cleaning tech will phone you 24 hours before your job commence day and will tell you their arriving time.
If you're home once the rain gutter cleaning specialist arrives, he's going to introduces himself as well as ask you to walk around the property or home with him pointing out any critical troublesome areas to take care of.
Before we begin, we take photos of all of the key areas we will be working in.
The project begins at the roof structure, cleaning all of the remains of leaves, debris and tiny rocks. For this particular process, we utilize a blower as key device, among the various other equipment we can point out shovels to collect huge heaps of leaves
Our gutter cleaning specialists do the job with very high standards of cleanliness all through the work. They will next start out clearing the gutters utilizing scooping tools and bag up while they clear out, this means absolutely no clutter is left behind on the floor to clear up later and have blow aside.
The next stage is looking at your downspouts & making certain there are no clogs or obstructions. We use special tools to handle obstructions and then we can also discover obstructions that aren't always noticeable at first glance.
We are going to send you an e-mail with pictures of the areas that have been cleaned out once the work is completed.
You will also get receipts & invoicesby e-mail so you can pay out by hard cash, secure e-mail payment url, check, or bank transfer. If you prefer, you can also pay over the phone with a credit card.
We always call up our customers after conclusion of the task to make sure they're satisfied with the very high benchmarks we attempt to provide.
If you are not satisfied for whatever reason, we will gladly revisit & remedy the problem.
At Ken's Gutters, we are perfectionists and are pleased to provide every customer a 45 day warranty.
