Our Standard Operating Processes
Our Broward County centered despatchers have got many years of experience and they will offer expert guidance and assistance from the moment you contact us.
We're going to establish with you the previous time your gutters were cleaned and making use of satellite images we will examine and view your house.
Using this details we are able to provide you with a fixed-price cost for gutter & downspout cleaning as well as cleaning up any debris or perhaps leaves and twigs from the roof structure.
You will get your own copy of this quote by e-mail to confirm exactly what we plan to do, when we can do it and exactly how much it's going to cost you.
Our appointment scheduling team will likely have earlier worked the best route for them, so they are able to arrive at the job quickly and most cost efficient which will allows us to give you the best services and very best value saving on gasoline & time.
The team is going to phone you 24 hours before the cleaning services start off the work and can give you an time space for the professional team appears, although a lot of our jobs are carried out when the customer isn't in the house
If you're home once the rain gutter cleaner arrives, he's going to introduces himself as well as ask you to walk all around the property or home with him indicating any kind of critical problem areas to take care of.
Before we begin, we just take photos of all key areas we are going to be doing work in.
We will initially make use of the foliage blower to clean debris & leaves from the roof structure so all of this removed before cleansing the rain gutters. All fallen leaves are going to be collected using our scoops & bagged up.
For quality benchmarks, following the full cleaning & clear of your homes roof, we go to the gutter, cleaning leaves/twigs & dirt from it using tools such as trowels and collecting tools, we place all of this in baggage since we clean the work area, then, we're going to take on those sacks along with us so you do not need to deal with them
Following the roofing & rain gutters are cleared and cleaned out, we proceed checking the downpipes. We've specialized equipment to employ for the cleaning and clearing up of these. Quite often blockages could be undetectable & hidden. We clear away all these obstructions for you personally.
Once the work is all done we take pictures of the work done and also will present these with you by e-mail. You will subsequently be able to view the before and after.
Also by e-mail, we send out our invoices towards the service cost, for payments method, our company offers you many different options, as check, cash, bank transfer, or payment url through a risk-free e-mail, additionally, you can utilize your mobile phone to pay out by visa or mastercard
We call up our clients after the job has been carried out to make certain that job was completed to the very high benchmarks anticipated of us
At Ken's Gutters, we are perfectionists and therefore are very happy to provide every customer a 45-day guarantee.
If you are not satisfied for any reason, we are going to happily come back and fix the matter.
