Our Course of Action
To start with, the minute you make your first call, you will end up connected to one of our dispatchers positioned in Hernando County. Our dispatchers have got many years of practical experience in gutter cleaning service and can provide you with the best guidance and services.
We use satellite imagery to assess your home and speak about when your gutters were previously cleaned out and what condition they are in at present.
A fixed price will then be presented to you personally for the cleaning up of your roofing whenever possible and clearance and cleaning up of your gutters and downspouts all-around the home.
Following the phone call you will receive an email with complete written documentation. We're going to confirm the cost provided over the phone along with the bid, describing the break-down of cost, what work will be undertaken and when we are going to carry out the task.
All our jobs are completed promptly because of our knowledgeable appointment scheduling staff who will identify the ideal route for the gutter cleaner so they can work out the most distance-efficient and time-efficient route. This will save driving time & fuel so that we could pass on the cost savings to the clients.
They're going to contact you 24 hours before your work is due to start and they will provide you with an arrival time frame for our professional to visit.
Right after arrival the cleaner is going to introduce himself to you &, if you're home and also have the time, walk all around the property or home with you to tell you trouble spots.
Prior to the beginning of the work we will take photos of the gutters & roof and of the job going to be undertaken.
The roof is cleaned out of debris, roofing shingle grit & fallen leaves to begin with, utilizing an electric blower as well as a scoop to gather large leaf bundles.
All of our gutter cleaning specialists work with highest benchmarks of cleanliness during the work. They will next commence cleaning the gutters using scooping tools & bag up as they clean up, this means absolutely no clutter is left on the ground to clear up later or have blow aside.
Now, with the gutters all cleaned out, we turn to examine the state of your downpipes, to see if they're free of obstructions and 100 % clear, our staff is well equipped with the right tools to get rid of obstructions that are often a problem for the water to pass, additionally, we are capable to locate obstructions that won't be noticeable or visible at first look
Once done we take photos of the carried out job and show those with you through email message.
Also by email message, we send out our bills for the service cost, for payments method, we provide you different choices, as cheque, cash, bank transfer, or payment url through a secure email, furthermore, you could use your mobile phone to pay out by visa or mastercard
After all work is completed, we contact our clients and check out their point of view of the job in order to ensure that the job was carried out as you expected and with the top quality we offer
At Ken's Gutters, we're perfectionists and so are thrilled to offer each and every customer a 45-days guarantee.
We are going to revisit to your property, with no hassle, and remedy any kind of issues when we have not surpassed your anticipations.
