The Way We Deliver The Results
To start with, as soon as you do make the first call, you will be connected to one of our very own dispatchers positioned in Orange County. Our dispatchers have got many years of experience in gutter cleaning service and can give you the best help & assistance.
We utilize satellite imagery to examine your home & explore when your gutters were last cleaned out and just what condition they're in now.
Using this details, we will provide a fixed price invoice for cleaning your gutters & clearing your downpipes, and if possible, additionally cleaning the leaves & clutter from your roofing.
Following your phone call you will get an email with complete written documentation. We're going to confirm the price provided over the telephone and the bid, describing the break-down of charge, what work is going to be carried out and when we can complete the work.
We've got a staff specialized on schedules & timeframes, they make sure that our work are performed punctually, they are responsible of the paths that the gutter cleaners take, so, their role is locate the very best route to the needed locations to avoid wasting time & use the most efficient route, by doing this, not just gasoline cost is saved but provides to you personally effective cost.
The team will call you 24 hours prior to the cleaning service begin the job and can provide you with an time gap for our technician team appears, although many of our tasks are done when the customer is not home
If you're home when the rain gutter cleaning specialist arrives, he will introduces himself and also request you to walk around your property or home with him indicating any major trouble spots to handle.
Prior to starting on the cleaning, photos are taken of the important areas that'll be worked on.
The job starts on the roof, cleaning up all of the remains of fallen leaves, dust & tiny rocks. For this particular process, we utilize a blower as key device, among the list of various other equipment we could point out shovels to pick up huge heaps of leaves
After the roof structure is cleaned, we're going to clear away dirt and fallen leaves from your gutter utilizing collecting tools and trowels. All the clutter is properly packaged up as we do the job. Absolutely nothing gets tossed on to the floor or left on the roofing.
Now, with all the gutters totally cleaned out, we turn to examine the state of the downspouts, to find out whether they're free from obstructions and full clear, our staff is fully equipped with the right tools to remove obstacles that could be a problem for the water to move, additionally, we are capable of locate obstacles that will not be apparent or visible at first look
As soon as the job is done, we take images of it & e-mail them to you personally.
Also by e-mail, we send out our invoices towards the service cost, for payments process, we provide you different choices, as hard cash, cheque, bank transfer, or payment link through a secure email, furthermore, you might use your phone to pay by credit card
As soon as all is finished, we call up our clients and check out their point of view of the job in order to ensure that the task was done as expected and with the best quality we provide you with
At Ken's Gutters, we are perfectionists and so are pleased to offer each client a 45 day guarantee.
Our service package provides regular planned cleaning up of rain gutters & downpipes to keep the home protected. We're going to visit 2 to 4 times every year depending on your rain gutter layout and rooftop type in addition to what types of trees are near your home.
