Our Typical Operating Procedures
Firstly, when you call us, you'll be connected with one of our Polk County based despatchers, our gutter cleaning despatchers possess several years of working experience in the business and offer expert support and services.
We will measure your residence using satellite images and having a quick discussion with you about the condition of the gutters and when these were previously cleaned.
By using this information, we're going to give you a fixed price invoice to clean your gutters & clearing the downpipes, and when possible, also cleansing the leaves and debris from your roofing.
You will get a duplicate of the bid with all of the documents towards the end of your phone call and this will validate precisely what we will perform, when we're gonna get it done and exactly how much it is going to cost.
Our scheduling team who has the obligation to make certain all of our tasks are completed promptly, they happen to be in command of working out the right routes for our gutter cleaners so they can be present at the jobs within the most time & distance efficient route, conserving gasoline and time driving permits us to give you the best value.
Our gutter cleaning technician will call you 24 hours before your work start day and will let you know their arrival time.
The cleaner will always introduce himself to you on planned arrival, and if you've got time, we will walk around the property together with you and you could point out any trouble areas.
Before commencing on the cleaning work, pictures are taken of your main areas that'll be worked on.
The roofing is cleaned out of dirt, shingle grit and fallen leaves to start with, utilizing an electric blower plus a scoop to gather large leaf bundles.
All our gutter cleaning specialists do the job with high benchmarks of cleanliness all through the job. They are going to next begin clearing the rain gutters utilizing scooping tools & bag up as they clear, meaning hardly any mess is left on to the ground to eliminate later or have blow away.
After the roofing & rain gutters are cleaned & cleared, we proceed checking the downpipes. We have got specific equipment for the cleaning & clearing of these. Very often blockages can be undiscovered and hidden. We clear out these obstructions for you.
As soon as the job is complete, we will take images of it and send them an email to you.
Also by e-mail, we send out our invoices towards the service cost, for payments method, we offer you several options, as cheque, cash, bank transfer, or payment link via a risk-free e-mail, also, you may use your phone to pay by credit card
We generally call our consumers following conclusion of the project to make certain they're pleased with the high benchmarks we attempt to provide.
Simply because we are perfectionists & perform our cleaning to exacting benchmarks, we're comfortable providing a 45 day no blockage guarantee.
If you are not delighted for whatever reason, we are going to gladly revisit and remedy the matter.
