Our Standard Operating Processes
First off, the moment you make the first call, you will end up connected to one of our very own dispatchers positioned in Lee County. Our dispatchers have got several years of working experience in gutter cleaning and will give you the very best guidance & services.
We utilize satellite imagery to assess your premises and speak about when your rain gutters were last cleaned out and what condition they are in right now.
By using this information we're going to give you a price tailored to you to clean your rain gutters & downspouts and when possible we will clear the leaves & debris out of your roof structure.
Following the call you will get an e-mail with full written paperwork. We're going to confirm the cost provided over the phone along with the bid, outlining the break-down of cost, exactly what work will be carried out and when we will complete the work.
We have a staff specialized on work schedules & timelines, they make certain that our work are performed punctually, they are accountable of the paths that the gutter cleaners take on, so, their task is find the very best path to the necessary locations to save lots of time & take the most efficient route, with this, not simply fuel cost is actually saved but gives to you effective cost.
Our gutter cleaning specialist will call you 24 hours before your job start day and is going to tell you their arriving time.
If you're home once the gutter cleaner arrives, he's going to introduces himself and request you to walk all around the residence with him pointing out any kind of key problem areas to deal with.
We are going to take photographs of the major of the working section just before we commence with the work.
We commence with the roof, cleaning it down of leaves, debris and shingle grit, we use a blower to accomplish this, as well as use scoops to pick up large heaps of leaves.
When the roofing is cleaned out, we are going to get rid of debris and fallen leaves from your rain gutter utilizing scooping tools and trowels. All the clutter is nicely bagged up while we do the job. Absolutely nothing gets thrown on the ground or left on the rooftop.
Right after the roofing & rain gutters are cleaned & cleared, we start checking the downpipes. We have got specialized tools for the cleaning and clearing of them. Quite often blockages can be undiscovered & hidden. We clean up these blockages for you.
Once the job is all done we will take pictures of all of the job done and will present all these with you through e-mail. You will then be able to observe the before and after.
In addition, we deliver our invoices and receipts through email and you could opt to pay out us by check, bank transfer, cash, or payment link in protected e-mail, - you may also pay by visa or mastercard over the telephone if you like
We always call our consumers after conclusion of the project to make sure they are pleased with the highest standards we attempt to offer.
We are going to revisit to your property, with no fuss, & remedy any problems if we haven't exceeded your expectations.
Because we are perfectionists & conduct our cleaning to exacting benchmarks, we're comfortable giving a 45 day no block guarantee.
