Our Standard Operating Processes
Firstly, whenever you call us, you will be in touch with one of our Indian River County centered despatchers, our rain gutter cleaning despatchers have many years of experience in the business and provide expert guidance and assistance.
We're going to examine your home utilizing satellite images and having a quick discussion together with you on the condition of the gutters and when these were last cleaned out.
A fixed price will be presented to you for the cleaning up of your roofing if possible and clearance and cleaning of the rain gutters and downspouts all-around the house.
You will receive a duplicate of the offer with all the documents towards the end of your phone call and this would confirm exactly what we are going to complete, when we're going to do it and the amount it will cost you.
All of our jobs are performed punctually because of our knowledgeable scheduling team who'll figure out the right route for the gutter cleaner to enable them to work probably the most distance-efficient and time-efficient route. This saves traveling time & gas so that we can pass along the cost savings to the clients.
Our team is going to phone you 24 hours before the cleaning services start the job and will provide you an time space for the technician team appears, although many of our jobs are carried out when the customer is not house
Quite often our jobs are accomplished whilst the customer has gone out as we are only working on the outside of the home. However if you are staying in for our team we are going to contact you if for whatever reason in the event the timing changes.
Immediately after arrival the cleaner will introduce himself to you personally &, if you are home and have the time, walk around the property together with you to show you problem areas.
We will take photos of the major of the working section prior to begin with the task.
The rooftop is cleaned out of dirt, shingle grit & fallen leaves to begin with, employing an electrical blower as well as a scoop to get together large leaf bundles.
For high-quality standards, after the complete cleaning & clear of your homes roof, we go to the gutter, clearing fallen leaves and dirt from it utilizing specific tools like trowels and collection equipment, we place all of this in baggage since we clean up the workspace, then, we're going to carry those bags with us which means you aren't required to take care of them
After the roofing & gutters are cleaned and cleared, we start checking the downpipes. We have got special tools for the cleaning and clearing of all of these. Quite often blockages can be undetected and hidden. We clear these obstructions for you.
After the job is done, we take pictures of it and then email them to you.
Also by e-mail, we deliver our bills towards the service cost, for payments procedure, we provide you diverse options, as check, hard cash, bank transfer, or payment url through a risk-free email, additionally, you might use your cell phone to pay out by credit card
We always call up our consumers after completion of the job to ensure they're happy with the very high benchmarks we work tirelessly to offer.
Because we are perfectionists & carry out our cleaning work to accurate standards, we're more comfortable providing a 45 day no blockage guarantee.
Our service package offers frequent planned cleaning up of gutters & downspouts to keep the household protected. We are going to visit 2 to 4 times a year depending on your gutter style & roof structure type and also what sorts of trees are actually surrounding your household.
