Our Typical Working Procedures
First of all, whenever you call us, you will be connected with one of our very own Hernando County based despatchers, our rain gutter cleaning despatchers have many years of practical experience in the industry and give professional help and service.
We make use of satellite imagery to evaluate your home & discuss when your gutters were previously cleaned out and just what condition they're in currently.
A set price will then be given to you personally for the cleaning of your roof if possible and clearance & cleaning of your gutters and downspouts all around your residence.
You get your own copy of the quote by email to validate exactly what we plan to do, exactly when we can perform it & the amount it will cost you.
Our appointment scheduling team who has got the obligation to make certain all of our tasks are completed immediately, they happen to be in charge of working out the best routes for our gutter cleaners in order to be present at the tasks in the most time and distance efficient route, conserving gasoline & time driving permits us to provide you with the best value.
They're going to contact you 24 hours just before your work is due to start and they'll give you an arrival time frame for our tech to visit.
The cleaning service personal will always, with no exception, introduce himself to you, and if you are readily available, they are going to request to you personally be guided all around the residence & describe any issue he could identify.
We will take photographs of the major of the working section before begin with the job.
We will initially utilize the foliage blower to clean up debris & leaves from the roof so all of this removed just before cleaning the gutters. All fallen leaves will be collected with the shovels & packaged up.
All of our gutter cleaners do the job with highest standards of cleanliness all through the job. They will next start cleaning the rain gutters utilizing scooping tools & bag up while they clear out, this means hardly any clutter is left on to the ground to remove later or have blow away.
Our next stage is checking your downpipes and making certain there are no clogs or obstructions. We employ special tools and equipment to deal with obstructions and we could also locate blockages which aren't always obvious at first glance.
We are going to send an e-mail with pictures of the spots that were cleaned as soon as the work is concluded.
Additionally by email, we send our invoices for the service cost, for payments process, our company offers you different options, as cash, check, bank transfer, or payment url via a risk-free e-mail, additionally, you might use your cell phone to pay by visa or mastercard
Once all is done, we get in touch with our clients and check out their point of view of the job to ensure that the job was finished as expected and with the high quality we offer
At Ken's Gutters, we're perfectionists and so are very happy to provide every customer a 45-days promise.
