Our Standard Working Processes
Firstly, as soon as you do make your first call, you will be connected to one of our very own dispatchers located within Orange County. Our dispatchers have got years of working experience in gutter cleaning and will give you the best help & assistance.
We are going to determine together with you the previous time your rain gutters were cleaned and making use of satellite images we will look at and access your house.
A fixed price will then be given to you personally for the cleaning of the roofing if possible & clearance & cleaning up of your gutters and downspouts all-around the home.
You will receive a copy of this bid & full documentation by e-mail immediately after the call, this shows exactly what we're going to complete, when we are going to do it, and just how much it will cost you
Our appointment scheduling staff who has got the obligation to make sure that all our tasks are done promptly, they're in charge of working out the right routes for our gutter cleaners so they can be present at the tasks within the most time and distance efficient route, saving gasoline & time driving allows us to provide you with the best value.
You will get a call 24 hours ahead of the scheduled job to give you a window of arriving time when the professional will be there.
The cleaning specialist will always introduce himself to you personally upon planned arrival, and if you have got time, we are going to walk around the property along with you and you may discuss any problem areas.
Before starting on the cleaning work, photographs are taken of the key areas that'll be worked on.
The work starts on the roofing, clearing all the remains of fallen leaves, dust & stones. For this particular task, we make use of a blower as primary tool, among the other tools we can point out scoops to pick up large bundles of leaves
All of our gutter cleaning specialists work with highest benchmarks of cleanliness during the work. They will next start off cleaning the rain gutters using scooping equipment & bag up as they clean up, meaning hardly any clutter is left on the ground to remove later or have blow away.
Following the roofing & gutters are cleaned and cleared, we move onto inspecting the downpipes. We have got specific tools to utilize for the cleaning & clearing of them. Frequently obstructions could be invisible & unseen. We clean up these obstructions for you.
Once the work is all done we take photos of the job done and also will present all these with you through e-mail. You will subsequently be able to observe the before and after.
Also by email, we deliver our bills for the service cost, for payments method, we offer you different choices, as cash, cheque, bank transfer, or payment url via a risk-free e-mail, additionally, you can utilize your cell phone to pay by visa or mastercard
We always call up our clients after conclusion of the task to ensure they're pleased with the high benchmarks we work tirelessly to provide.
If you aren't satisfied for whatever reason, we are going to gladly come back & fix the problem.
