Our Course of Action
To start with, the moment you do make the first call, you will be connected with one of our dispatchers situated in Lake County. Our dispatchers have got many years of practical experience in gutter cleaning service and can give you the very best guidance & assistance.
We will take a look at your household using satellite images and having a brief discussion with you about the condition of your rain gutters and when these were last cleaned.
Using this details we will provide a price customized to you to clean out your rain gutters and downpipes and if possible we are going to clean the leaves & debris from your rooftop.
Following the telephone call you will receive an e-mail along with full written paperwork. We're going to confirm the price provided over the telephone and the bid, detailing the break-down of cost, exactly what job is going to be performed and when we will get the job done.
Our scheduling team who has the duty to make certain all our jobs are carried out immediately, they happen to be in command of figuring out the ideal routes for our gutter cleaners in order to be present at the tasks in the most time and distance efficient path, saving fuel & time driving permits us to provide you with the greatest value.
You will get a telephone call 24 hours ahead of the scheduled task to provide you a window of arriving time when the professional will be there.
Be assured that if for any reason this varies, you will be notified in advance, saving you the wait around, however, the majority of our jobs are finished when the customer is not in the house.
If you're home when the rain gutter cleaner arrives, he will introduces himself and also ask you to walk across your residence with him discussing any kind of critical trouble spots to deal with.
Prior to the beginning of the work we will take photographs of the rain gutters and also roof structure and of the task about to be handled.
The roofing is cleaned of debris, shingle grit & leaves to begin with, utilizing an electrical blower and a scoop to get together large leaf bundles.
With the roof structure thoroughly clean & clear, we move to the rain gutter, eliminating leaves/twigs and debris with trowels & scooping tools, we bag up all of this rubble when we clean up it, we don't leave it on the rooftop or drop it to the floor below - we get the job done to the very best standards of cleanliness
The next action is looking at your downspouts and making certain there are no clogs or obstructions. We make use of specialized equipment to address blockages and we can also discover blockages which aren't necessarily obvious at first glance.
Once the work is done, we take images of it and send them an email to you.
You will also receive invoices and receiptsby e-mail so you can pay out by cash, safe email payment link, check, or bank transfer. If you prefer, you may also pay over the phone with a credit card.
When all is completed, we contact our clients and always check their opinion of the work to make certain that the job was done as expected and also the high quality our company offers
We will revisit to your property, without hassle, and fix any issues if we haven't surpassed your expectations.
Our service package delivers routine planned clearing of gutters and downpipes to maintain the house protected. We are going to visit 2-4 times per year based upon your rain gutter style & roof structure type as well as what sorts of trees are around your place.
