Our Standard Operating Processes
Firstly, as soon as you make your first call, you'll be connected with one of our dispatchers situated in Hillsborough County. Our dispatchers have got many years of experience in gutter cleaning service and can provide you with the best guidance and services.
We're going to measure your home utilizing satellite images and having a brief conversation together with you about the condition of your rain gutters and when they were last cleaned.
By using this data we are going to give you a price tailored to you to completely clean your rain gutters & downspouts and if possible we will clean up the leaves and debris from the roof structure.
You will get a copy of this bid & full documents by e-mail right after the call, this shows just what we are going to carry out, when we will perform it, and just how much it will cost
Our scheduling team who has the duty to ensure all of our tasks are completed promptly, they're responsible for figuring out the very best paths for our gutter cleaners in order to be present at the tasks in the most time & distance efficient path, conserving gasoline & time driving allows us to provide you with the greatest value.
Our gutter cleaning technician will call you 24 hours before your work commence day and is going to inform you their arriving time.
Right after arrival the cleaning specialist will introduce himself to you personally &, when you are home and have the time, walk all around the property or home together with you to let you know the problem areas.
We will take pictures of the major working area prior to we start with the work.
We commence with the roof, cleaning it down of debris, leaves and roofing shingle grit, we use a blower to accomplish this, as well as use scoops to grab large heaps of leaves.
For quality benchmarks, following the full cleaning & clear of your homes roof, we turn to the gutter, cleaning leaves/twigs & debris from that using tools like trowels & collecting tools, we put all of this in bags since we clean up the workspace, next, we will carry those bags with us which means you aren't required to take care of them
Our next step is examining your downpipes & making sure there are no clogs or obstructions. We employ special tools and equipment to deal with obstructions and then we could also find blockages which are not always visible on the outside.
Once complete we take pictures of our finished work & show those with you through email.
Also by email message, we send our invoices for the service charge, for payments process, we offer you different choices, as check, cash, bank transfer, or payment url through a secure e-mail, additionally, you may use your mobile phone to pay by credit card
We get in touch with all of our clients right after the job has been completed to make sure that the work was completed to the very high standards anticipated of us
We are going to return to your residence, without hassle, & fix any kind of problems if we haven't exceeded your expectations.
