Our Typical Operating Procedures
First off, the minute you make your first call, you will be connected with one of our dispatchers located in Hillsborough County. Our dispatchers have got years of practical experience in gutter cleaning and can give you the very best help and assistance.
We then will check at your home using satellite imagery and discuss with you when they had been previously cleaned, along with the condition of your gutters.
A set price will then be presented to you personally for the cleaning up of the roof whenever possible & clearance & cleaning of the gutters and downspouts all-around your home.
You will receive a duplicate of the bid and full documentation by email right after the call, this confirms exactly what we are going to carry out, when we will perform it, and how much it will cost
Our appointment scheduling staff who has got the obligation to make sure that all our jobs are completed punctually, they are responsible for figuring out the ideal paths for our gutter cleaners so they can be present at the tasks in the most time & distance-efficient route, conserving gas and time driving allows us to give you the best value.
Our gutter cleaning professional will phone you 24 hours before your job commence day and will tell you their arrival time.
When this should change, you will be well informed in advance so that you don't need to wait around. Many of our tasks are carried out without the customer staying at house too.
Immediately after arrival the cleaner is going to introduce himself to you and, when you are home and also have the time, walk across the property with you to let you know the trouble spots.
Before commencing on the cleaning work, pictures are taken of your major areas that'll be worked on.
We commence with the roofing, clearing it down of leaves, debris and roofing shingle grit, we make use of a blower to do this, as well as make use of shovels to grab big heaps of leaves.
All of our gutter cleaners work with high benchmarks of cleanliness throughout the work. They are going to next commence clearing the gutters using scooping equipment and bag up while they clean up, this means no clutter is left behind on the ground to remove later or have blow aside.
Following the roofing & rain gutters are cleared & cleaned, we start inspecting the downpipes. We've specific equipment for the cleaning and clearing up of these. Often obstructions could be undiscovered and unseen. We clean up all these obstructions for you personally.
As soon as the work is done, we will take images of it & send them an email to you.
Also by email, we send our bills for the service cost, for payments method, our company offers you diverse options, as cash, cheque, bank transfer, or payment url via a secure e-mail, furthermore, you may use your phone to pay by credit card
Once all work is finished, we call up our customers and get their opinion of the job to make sure that the job was done as expected and with the best quality we provide you with
Mainly because our high quality work and possess highest benchmarks on cleaning, we could provide you with a 45 days warranty of no obstructions
If you're disappointed with all the work which has been completed, we're going to be sure to support and resolve your issues with no problem
Our service package offers you regular scheduled cleaning up of rain gutters and downpipes to keep the house protected. We will visit 2 to 4 times each year according to your gutter style & roof type along with what types of trees are actually near your house.
