Just How Our Process Works
To start with, the minute you make the first call, you will end up connected to one of our dispatchers located within Hillsborough County. Our dispatchers have got several years of practical experience in gutter cleaning service and will give you the best guidance and services.
We're going to determine together with you the previous time your gutters were cleaned and cleared and using satellite pictures we can look at & access your home.
A fixed price will be presented to you for the cleaning up of your roof structure if possible & clearance and cleaning of the gutters and downpipes around your residence.
You will get a copy of the bid & full documentation by e-mail immediately after the phone call, this shows exactly what we will carry out, when we are going to do it, and just how much it will cost
Our tasks are carried out immediately thanks to our experienced appointment scheduling team who'll find out the right route for our gutter cleaner so they can work the most time-efficient and distance-efficient path. This saves driving time and gas so that we could pass along the cost savings to our customers.
They are going to call you 24 hours just before your job is due to start out and they can give you an arrival time frame for our tech to visit.
Right after arrival the cleaning specialist is going to introduce himself to you and, when you're home and have the time, walk across the property together with you to tell you trouble spots.
Prior to the start of the job we take photos of the rain gutters and also roofing and of the job about to be handled.
The rooftop is cleaned out of debris, shingle grit & fallen leaves to begin with, utilizing an electric blower plus a scoop to get together large leaf bundles.
After the roof structure is cleaned out, we will eliminate dirt and leaves from the gutter utilizing collecting tools and trowels. All of the debris is properly bagged up while we work. Absolutely nothing gets tossed on the ground or left behind on the roofing.
Our next stage is looking at your downpipes and ensuring there aren't any clogs or obstructions. We use special equipment and tools to deal with blockages and then we can also discover blockages that are not always obvious initially.
When complete we take photos of the completed work & show all those with you by email.
You will also get invoices & billsby e-mail so you can pay out by cash, safe e-mail payment url, check, or bank transfer. If you like, you can even pay on the phone using a card.
We call up all our clients after the job has been carried out to ensure that the task was accomplished towards the high standards expected of us
At Ken's Gutters, we're perfectionists and therefore are thrilled to provide each customer a 45 day assurance.
Should our job not really fulfill and surpass your expectations, we will show up at your home in Sexton Acres to treat the problem with no hassle.
