Our Typical Working Procedures
Firstly, once you call us, you'll be connected with one of our very own Columbia County centered despatchers, our gutter cleaning despatchers have got years of working experience in the industry and give expert support & services.
We will evaluate your home utilizing satellite images and having a short talk with you on the condition of the gutters and when they were last cleaned out.
Using this details, we will provide a fixed price invoice for cleaning your gutters & clearing the downpipes, and if possible, also cleaning the leaves and rubble from your roof.
Following your telephone call you will receive an e-mail along with complete written documents. We will confirm the cost given over the telephone along with the bid, outlining the break-down of cost, exactly what job is going to be carried out and when we can do the job.
Our jobs are done quickly as a result of our knowledgeable appointment scheduling staff who'll find out the right route for our gutter cleaner so they can work probably the most distance-efficient and time-efficient route. This will save traveling time & gasoline so we could pass along the value savings to the clients.
Our gutter cleaning technician will contact you 24 hours prior to your work commence day and is going to inform you their arriving time.
The cleaner will always introduce himself to you upon arrival, and if you've time, we're going to walk around the property with you and you can indicate any problem areas.
We are going to take photos of the major working area just before we commence with the job.
We will then initially use the leaf blower to clean up debris and leaves right from the roofing so this all cleaned before cleaning the rain gutters. All fallen leaves are going to be collected with our scoops & parcelled up.
For top quality standards, after the full cleaning & clear of your homes roof, we proceed to the gutter, clearing fallen leaves & dirt from it using specific tools like trowels & collecting equipment, we place all of this in baggage since we clean up the work area, and then, we're going to carry those bags with us which means you don't have to take care of them
Our next stage is looking at your downspouts and making certain there are no clogs or blockages. We use special tools and equipment to handle obstructions and we could also locate obstructions which are not necessarily noticeable initially.
We will send an e-mail with photos of all of the areas which were cleaned after the work is done.
We also issue our receipts and invoices through e-mail and you may opt to pay us by cheque, bank transfer, hard cash, or settlement link in protected email, - you may even pay off by credit card on the phone if you like
We generally get in touch with our customers after completion of the work to make certain they're happy with the superior benchmarks we attempt to provide.
