Our Typical Operating Procedures
To start with, once you call us, you will be connected with one of our very own Hillsborough County centered despatchers, our rain gutter cleaning despatchers have got several years of working experience in the business and provide expert support and service.
Then we will check at your house using satellite imagery and speak with you when these were last cleaned, along with the condition of your gutters.
With this details we can provide a fixed-price cost for gutter and downspout cleaning as well as cleaning any debris or leaves from the roof structure.
You will get your own personal copy of the price quote by email to confirm precisely what we plan to do, when we could do it & the amount it is going to cost you.
Our appointment scheduling team will have earlier worked the best route for them, so that they can easily reach the work quickly and most cost effective that will permits us to provide you with the perfect services & best cost saving on gasoline as well as time.
You will receive a phone call 24 hours ahead of the scheduled task to provide you a window of arrival when the technician is going to be there.
The cleaning service personal will always, with no exception, introduce himself to you personally, so if you're readily available, they will request to you be guided across the residence and express any problem he may identify.
We're going to take pictures of the major of the working area prior to commence with the job.
The rooftop is cleaned out of debris, roofing shingle grit and fallen leaves to start with, employing an electrical blower along with a scoop to get together big leaf heaps.
When the roof structure clean and clear, we move to the gutter, eliminating leaves and dirt with trowels & scooping devices, we bag up all of this debris as we clean up it, we don't leave it on the roofing or throw it to the floor underneath - we work to the highest benchmarks of cleaning
With all the gutters all clear we move to the downspouts, examining that they are totally free and clear of obstructions, we have tools and special equipment to clean any obstructions that could be there, we could also locate blockages that may not be noticeable at first look.
When the job is complete, we take images of it & e-mail them to you personally.
You will also get by email, a bill & invoice of the work completed. There are many ways to pay. You may pay by credit card over the telephone if you'd like or you may choose the payment url in the email, by bank transfer, by cheque or by hard cash.
You will receive a phone call from us as soon as the work has been finished to ensure you are happy with the work and that the task was done towards the very high standards which we promise.
At Ken's Gutters, we are perfectionists and so are very happy to offer each customer a 45 day warranty.
