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Our Standard Operating Processes

1. Firstly, once you contact us, you'll be connected with one of our Hillsborough County based despatchers, our rain gutter cleaning despatchers have got many years of experience in the industry and offer professional support & service.
2. We will evaluate your residence utilizing satellite images and having a quick talk together with you on the condition of the gutters and details on when these were previously cleaned out.
3. A set price will be provided to you for the cleaning up of your roof structure whenever possible & clearance and cleaning of your gutters & downpipes around your property.
4. Following the telephone call you will receive an e-mail with full written documentation. We're going to confirm the cost provided over the phone and also the bid, outlining the break-down of price, precisely what work is going to be undertaken and when we can perform the job.
5. All of our jobs are carried out quickly as a result of our experienced scheduling team who will discover the best route for our gutter cleaner to allow them to work probably the most distance-efficient and time-efficient route. This saves driving time and gas so we could pass on the cost savings to the clients.
6. You will receive a call 24 hours before the scheduled task to give you a window of arrival when the technician will be there.
7. If this should change, you'll be informed beforehand so you do not have to wait. Many of our tasks are done without the need of the client being house too.
8. The cleaning personal will, without exception, introduce himself to you, and if you are available, they are going to request to you personally be taken all around the property & talk about any problem he could possibly identify.
9. Right before we start, we take photographs of all the major areas we will be doing work in.
10. We begin with the roof structure, clearing it down of leaves, debris and shingle grit, we make use of a blower to accomplish this, and also make use of scoops to pick up large heaps of leaves.
11. With all the roofing thoroughly clean & clear, we go to the rain gutter, eliminating fallen leaves and dirt with trowels & scooping devices, we bag up all of this debris once we clear away it, we don't let it stay on the roofing or put it to the ground below - we do the job to the very best standards of cleaning
12. Right after the roofing & rain gutters are cleaned and cleared, we start inspecting the downspouts. We have got specialized equipment to employ for the cleaning & clearing of all of these. Quite often obstructions could be undetectable & unseen. We clean up all these blockages for you.
13. After the job is finished we will take photographs of all of the job done and also will present all these with you by email message. You will then be able to observe the pre and post.
14. Additionally, you will receive by e-mail, a bill and invoice for the work performed. There are various approaches to pay. You are able to pay by credit card over the phone if you wish or you can click on the payment link in the email message, by bank transfer, by check or by hard cash.
15. When all is finished, we get in touch with our customers and check out their opinion of the job to ensure that the task was done as you expected and with the high quality our company offers

Just in case you are not satisfied with all the work that has been done, we are going to be sure to support & address your grievances with no hassle

Our service plan offers routine planned clearing of rain gutters and downspouts to help keep your house protected. We're going to visit 2, 3 or 4 times every year based upon your rain gutter style & rooftop type as well as what kinds of trees are near your home.