Our Typical Operating Processes
Firstly, once you call us, you will be in touch with one of our Citrus County based despatchers, our rain gutter cleaning despatchers have years of practical experience in the business and offer expert help and service.
We use satellite imagery to examine your home & explore when your rain gutters were previously cleaned and just what condition they're in right now.
Using this data, we will give you a set price invoice to clean your gutters and clearing the downspouts, and if possible, additionally cleansing the leaves & rubble from your rooftop.
You get your own personal copy of the quote by e-mail to confirm exactly what we plan to do, when we can do it and exactly how much it is going to cost you.
Our jobs are done rapidly because of our experienced appointment scheduling staff who will figure out the best route for our gutter cleaner to enable them to work probably the most time-efficient and distance-efficient path. This will save traveling time and fuel so that we can pass on the cost savings to our clients.
They're going to contact you 24 hours just before your work is due to start and they'll give you an arrival window for our tech to visit.
Be confident when this varies for whatever reason you're going to be informed ahead of time, helping you save from waiting around for us, although many of our jobs are completed when the client is not at home
The cleaning service personal will always, with no exception, introduce himself to you personally, so if you're available, they're going to ask to you be guided across the property or home and talk about any problem he could identify.
Before starting on the cleaning work, photographs are taken of your important areas that'll be worked on.
We start with the roof, cleaning it down of leaves, debris & roofing shingle grit, we use a blower to do this, as well as utilize scoops to pick up large bundles of fallen leaves.
When the rooftop is cleaned, we're going to eliminate debris & fallen leaves from the rain gutter utilizing scooping tools and trowels. All of the clutter is neatly packaged up while we work. Nothing gets thrown on to the floor or left on the roofing.
Following the roof & rain gutters are cleaned and cleared, we move onto checking the downpipes. We have special equipment for the cleaning & clearing of these. Frequently obstructions can be undetected & unseen. We clean up all these blockages for you.
As soon as the work is completed we will take pictures of all the job done and also will share these with you through email message. You will then be able to view the before and after work.
You will also receive billsby email so you can pay out by hard cash, secure e-mail payment url, check, or bank transfer. If you prefer, you can also pay over the telephone using a charge card.
We always contact our consumers following conclusion of the task to ensure they are happy with the highest standards we strive to offer you.
At Ken's Gutters, we are perfectionists and therefore are pleased to give each client a 45-day warranty.
In the event that you are not delighted for any reason, we are going to gladly return and fix the problem.
