Our Typical Working Processes
Our Polk County centered despatchers possess several years of working experience and they can deliver professional guidance & assistance from the minute you contact us.
We then will check at your residence employing satellite images and speak with you when these had been previously cleaned out, along with the condition of your rain gutters.
By using this information, we're going to give you a fixed price bill to clean your gutters and clearing your downspouts, and when probable, additionally cleaning the leaves and clutter from the roof.
You will get a copy of the offer with all the paperwork right at the end of the call and this will confirm exactly what we're going to perform, when we are gonna do it & just how much it's going to cost.
Our appointment scheduling team will have previously worked the ideal route for them, so they are able to reach the work quickly and most cost efficient that will permits us to provide the very best service and best cost saving on fuel and time.
You will get a call 24 hours before the scheduled job to provide you a window of arriving time when the technician will be there.
Immediately after arrival the cleaning specialist will introduce himself to you &, when you are home and have the time, walk across the property or home together with you to let you know the trouble spots.
Prior to the beginning of the project we take photos of the gutters and also roof structure and of the task going to be undertaken.
The work starts on the roof, cleaning up all of the remains of leaves, dust and stones. To do this process, we use a blower as main device, among the other tools we could point out scoops to collect large bundles of fallen leaves
As soon as the rooftop is cleaned, we will remove debris & fallen leaves from the gutter using scooping tools & trowels. All the clutter is properly bagged up while we work. Nothing gets thrown on the ground or left behind on the roofing.
Right now, with all the gutters all cleaned, we proceed to check the condition of the downspouts, to find out whether they're free from blockages and full clear, our staff is well equipped with the right tools to clear out obstacles that could be a problem for the rain water to flow, furthermore, we are capable to locate obstructions that will not be obvious or visible at the initial look
Once completed we take photographs of our finished work and share those with you through email.
Additionally, you will receive by email, a bill & invoice for the work completed. There are various approaches to pay. You can pay by card on the phone if you wish or you can click on the payment link in the e-mail, by bank transfer, by cheque or by hard cash.
We get in touch with all our customers after the job has been completed to make certain that task was carried out towards the high benchmarks anticipated of us
We will come back to your residence, without hassle, and remedy any issues if we haven't surpassed your expectations.
At Ken's Gutters, we are perfectionists and are thrilled to provide every client a 45-days warranty.
