Our Standard Operating Processes
Contact us and you'll be connected with one of our local Polk County despatchers who has lots of experience and will be capable to provide professional assistance.
Then we will check at your home employing satellite imagery and speak with you when they were previously cleaned out, as well as the condition of the gutters.
With this details we can give you a fixed-price cost for gutter and downpipe cleaning as well as cleaning up any kind of clutter or perhaps leaves from the roof.
Following your telephone call you will get an e-mail with complete written documents. We're going to confirm the price given over the telephone along with the bid, describing the break-down of cost, exactly what job is going to be carried out and when we are going to get the job done.
Our tasks are completed quickly because of our knowledgeable scheduling team that will identify the right route for the gutter cleaner to enable them to work out probably the most time-efficient and distance-efficient route. This will save driving time and gas so that we could pass along the value savings to our clients.
They're going to contact you 24 hours before your job is due to start out and they'll give you an arrival window for our specialist to attend.
The cleaner will always introduce himself to you on arrival, and if you have time, we will walk around the residence with you and you may indicate any troublesome areas.
Before we start off, we just take pictures of all of the main areas we will be working in.
The project begins on the roof structure, clearing all the remains of leaves, dirt and gravel. For this job, we use a blower as main device, among the various other tools we can point out scoops to pick up huge heaps of fallen leaves
For top notch benchmarks, after the full cleaning and clear of your roof, we proceed to the rain gutter, removing leaves and debris from it utilizing tools such as trowels & collecting tools, we put all of this in baggage since we clean the work area, and then, we are going to take those bags along with us this means you do not have to take care of them
Now, with all the gutters all cleaned, we turn to examine the condition of the downpipes, to see if they are clear of obstructions and full clear, our team is full equipped with the appropriate tools to remove obstacles that could be a problem for the rain water to move, in addition, we're capable of identify obstacles that won't be apparent or visible at first look
We will send you an email with photographs of all the areas which were cleaned after the work is concluded.
We also provide our invoices and receipts through e-mail and you could opt to pay out us by check, bank transfer, hard cash, or settlement link in secure email, - you may even pay off by visa or mastercard over the phone if you want
As soon as all work is completed, we contact our customers and check their opinion of the work in order to make sure that the job was done as you expected and with the high quality we provide you with
Should our job not really meet and surpass your anticipations, we will show up at your house in Pinedale to treat the problem with no fuss.
Simply because we're perfectionists and conduct our cleaning work to exacting benchmarks, we are comfortable offering a 45-days no clog guarantee.
