Our Standard Working Processes
To begin with, once you contact us, you'll be in touch with one of our very own Polk County centered despatchers, our rain gutter cleaning despatchers have years of practical experience in the business and give professional help and service.
We're going to evaluate your house using satellite imagery and having a short discussion together with you on the condition of your rain gutters and information on when they were last cleaned out.
By using this information, we're going to provide you with a fixed price invoice to clean your rain gutters & clearing your downpipes, and if possible, additionally cleansing the leaves & rubble from your roof.
You will receive a copy of the bid and complete documents by email immediately after the call, this confirms precisely what we're going to do, when we will do it, and how much it will cost
Our tasks are done punctually thanks to our knowledgeable appointment scheduling team who'll identify the right route for the gutter cleaner so they can work the most distance-efficient and time-efficient path. This saves traveling time and gasoline so that we can pass along the value savings to our clients.
The team will contact you 24 hours prior to the cleaning service start off the work and will give you an time space for our professional team appears, although a lot of our tasks are done when the customer isn't home
If this should change, you'll be well informed beforehand so that you don't have to wait around. A lot of our jobs are done without the need of the customer staying at home too.
The cleaning specialist will introduce himself to you upon arrival, and when you have time, we are going to walk around the residence along with you and you can discuss any trouble areas.
We're going to take pictures of the major of the working section prior to start with the task.
We start with the roofing, cleaning it down of leaves, debris & shingle grit, we make use of a blower to get this done, and also use scoops to grab big heaps of fallen leaves.
After the roof is cleaned out, we're going to remove dirt & leaves from your rain gutter using scooping tools & trowels. All the clutter is properly packaged up while we work. Absolutely nothing gets thrown on the floor or left on the roof.
With all the gutters all clear we proceed to the downpipes, checking that they're totally free and also clear of blockages, we bring specific equipment and tools to remove any blockages that could be there, we could also locate blockages that might not be noticeable at initial look.
After the work is all done we will take photos of all the work done and will share these with you by email. You will subsequently be able to observe the pre and post.
Additionally by email, we deliver our bills towards the service charge, for payments procedure, our company offers you different choices, as check, cash, bank transfer, or payment url via a risk-free e-mail, also, you might use your phone to pay by credit card
You will get a call from our company after the job was concluded to make certain you are satisfied with the work and also that the job was carried out to the highest standards that we guarantee.
Should you be unsatisfied with the work which has been undertaken, we will be sure to support & sort out your grievances with no problem
We are going to guarantee a 45-days no block, as we know that our job will be performed to the great standard.
Our service package offers regular planned clearing of gutters & downpipes to keep your property protected. We are going to visit 2-4 times each year based upon your gutter style & rooftop type and also what sorts of trees are actually around your home.
