Our Standard Working Procedures
Our Santa Rosa County centered despatchers possess several years of working experience and they're going to deliver expert support and assistance right from the moment you call.
We then will check at your home employing satellite imagery and discuss with you when they were last cleaned, and the condition of your rain gutters.
Using this details, we're going to give you a fixed price bill for cleaning your gutters and clearing the downpipes, and if possible, additionally cleansing the leaves & clutter out of your roof structure.
Following your phone call you will receive an e-mail along with full written documents. We will confirm the price given over the telephone and also the bid, describing the break-down of charge, precisely what job will be undertaken and when we will carry out the job.
Our scheduling team who has the responsibility to make certain our jobs are completed promptly, they happen to be responsible for figuring out the best routes for our gutter cleaners to enable them to show up at the jobs in the most time & distance-efficient route, conserving gasoline and time driving allows us to provide you with the greatest value.
They are going to contact you 24 hours just before your job is due to start out and they'll provide you an arrival window for our technician to visit.
Upon arrival the cleaner will introduce himself to you personally and, when you're home and also have the time, walk across the property or home with you to tell you problem areas.
Before beginning on the cleaning, pictures are taken of your important areas that'll be worked on.
We start with the roof, cleaning it down of debris, leaves & shingle grit, we use a blower to get this done, and also use scoops to pick up large bundles of fallen leaves.
After the rooftop is cleaned, we are going to take out dirt and leaves from your gutter utilizing collecting tools & trowels. All the clutter is neatly bagged up as we work. Absolutely nothing gets thrown on the floor or left behind on the rooftop.
The next action is checking out your downpipes & making sure there aren't any clogs or obstructions. We use specialized equipment to address blockages and then we could also find obstructions which aren't always noticeable initially.
We're going to send you an e-mail with photos of all of the locations that were cleaned and cleared after the work is done.
In addition, we provide our bills through email and you could opt to pay us by check, bank transfer, cash, or payment link in protected e-mail, - also you can pay off by visa or mastercard on the phone if you prefer
You will get a call from our company soon after the work was concluded to make certain you are content with the work and that the task was done to the high standards that we promise.
We're going to guarantee a 45 day no blockage, since we are certain our job is going to be conducted towards the highest standard.
In the event that you aren't satisfied for whatever reason, we are going to happily revisit and remedy the matter.
