The Way We Do The Job
First of all, the moment you do make the first call, you'll be connected to one of our dispatchers located in Lake County. Our dispatchers have got many years of working experience in gutter cleaning and can provide you with the best help and assistance.
We will figure out together with you the previous time your gutters were cleaned and utilizing satellite pictures we will examine and access your property.
Using this information, we are going to provide you with a fixed price bill to clean your rain gutters and clearing the downspouts, and if probable, additionally cleaning the leaves and clutter out of your roof.
You will get a copy of the bid and complete documents by e-mail right after the phone call, this shows exactly what we're going to undertake, when we will do it, and how much it will cost
Our appointment scheduling staff who has got the obligation to ensure our tasks are carried out punctually, they're responsible for working out the ideal paths for our gutter cleaners so that they can be present at the tasks in the most time and distance efficient route, conserving gas and time driving permits us to provide you with the greatest value.
You will receive a call 24 hours ahead of the scheduled job to give you a window of arriving time when the professional will be there.
When this should change, you're going to be informed beforehand so that you do not have to wait around. Many of our work is done without the need of the client being house too.
The cleaning service professional will, with no exception, introduce himself to you, so if you're available, they're going to ask to you personally be guided all around the property and express any problem that he could possibly identify.
Before beginning on the cleaning work, photos are taken of the major areas that'll be worked on.
The roof is cleaned of debris, shingle grit & leaves to start with, employing an electric blower and a scoop to get together large leaf bundles.
With the roof thoroughly clean & clear, we move to the rain gutter, eliminating fallen leaves & debris with trowels & scooping tools, we bag up all of this clutter when we clear it, we don't let it stay on your roof or dump it to the ground underneath - we do the job to the very best benchmarks of cleaning
Right after the roofing and rain gutters are cleared and cleaned out, we start inspecting the downpipes. We have specialized tools to use for the cleaning & clearing of these. Very often obstructions can be invisible and unseen. We clear away these obstructions for you.
When done we take photographs of our finished work and share these with you through e-mail.
Also by email message, we deliver our bills for the service charge, for payments method, our company offers you different choices, as check, hard cash, bank transfer, or payment link through a risk-free email, furthermore, you could use your cell phone to pay out by visa or mastercard
When all work is done, we call up our clients and always check their opinion of the job to be sure that the task was done as expected and with the high quality we offer
Should our job not meet & exceed your expectations, we will attend your house in Parkdale to remedy the issue with no fuss.
At Ken's Gutters, we are perfectionists and therefore are happy to give every client a 45-day warranty.
