Precisely How Our Procedure Works
First off, the moment you make your first call, you'll be connected with one of our very own dispatchers positioned in Lake County. Our dispatchers possess many years of practical experience in gutter cleaning and can give you the best help and services.
We utilize satellite imagery to evaluate your home & speak about when your rain gutters were previously cleaned and just what condition they're in at present.
Using this information we can offer you a fixed-price cost for rain gutter and downpipe cleaning as well as cleaning any clutter or leaves and twigs off the rooftop.
Following the phone call you will get an email with full written documents. We will confirm the cost given over the phone and the bid, explaining the break-down of charge, precisely what work will be performed and when we can do the job.
Our appointment scheduling staff who has the duty to ensure our tasks are completed immediately, they happen to be in charge of working out the right routes for our gutter cleaners so they can show up at the tasks in the most time and distance efficient route, conserving gasoline & time driving allows us to provide you with the best value.
Our gutter cleaning specialist will call you 24 hours prior to your job commence day and is going to tell you their arriving time.
If you are home once the gutter cleaner arrives, he will introduces himself and also ask you to walk across the property with him mentioning any kind of critical problem areas to take care of.
Prior to starting on the cleaning work, photographs are taken of the major areas that are going to be worked on.
We begin with the roof, clearing it down of leaves, debris & roofing shingle grit, we make use of a blower to achieve this, as well as utilize scoops to grab big heaps of leaves.
For top quality standards, following the complete cleaning and clear of your homes roof, we go to the rain gutter, removing leaves & dirt from it utilizing specific tools such as trowels and collection tools, we place all of this in bags as we thoroughly clean the workspace, and then, we're going to take those sacks along with us which means you aren't required to take care of them
Our next action is checking out your downspouts & making sure there are no clogs or blockages. We make use of special tools and equipment to take care of obstructions and then we could also find blockages which are not always obvious initially.
Once complete we take photographs of our carried out work and share all those with you by email.
You will also get by e-mail, a bill and invoice for the work carried out. There are numerous ways to pay. You may pay by card over the phone if you'd like or you can click the payment url in the email, by bank transfer, by cheque or by hard cash.
Once all is done, we call our clients and check their thoughts and opinions of the work to make sure that the task was carried out as expected and with the highest quality our company offers
We are going to revisit to your house, with no fuss, and remedy any kind of issues if we haven't surpassed your expected results ..
At Ken's Gutters, we're perfectionists and therefore are very happy to offer each customer a 45-days guarantee.
Our service plan offers frequent planned clearing of gutters & downspouts to keep your household protected. We are going to visit 2 to 4 times per year depending on your rain gutter style and roof type and also what kinds of trees are actually near your house.
