Our Standard Working Processes
Contact us and you will be connected with one of our neighborhood Polk County despatchers who has got loads of practical experience and will also be in a position to provide skilled guidance.
We then will check at your house utilizing satellite imagery and check with you when they had been previously cleaned, as well as the condition of the rain gutters.
A set price will then be presented to you for the cleaning up of your roof structure when possible and clearance and cleaning up of the gutters & downpipes around your residence.
You will get your own copy of the price quote by e-mail to validate exactly what we plan to do, when we can perform it and how much it is going to cost you.
Our scheduling team who has got the responsibility to ensure our tasks are completed immediately, they will be in command of figuring out the best routes for our gutter cleaners to allow them to be present at the tasks in the most time & distance-efficient route, saving gasoline and time driving permits us to provide you with the best value.
You will receive a call 24 hours before the scheduled job to give you a window of arriving time when the tech is going to be there.
Immediately after arrival the cleaning specialist is going to introduce himself to you &, when you are home and have the time, walk across the property or home together with you to show you problem areas.
Right before we start, we just take pictures of all main places we will be doing work in.
We will first utilize the foliage blower to clean off dirt & fallen leaves from your roofing so all of this cleared just before cleaning the rain gutters. All fallen leaves will be collected using our shovels and parcelled up.
After the roof is cleaned out, we will get rid of dirt & leaves/twigs from your gutter utilizing collecting tools & trowels. All the clutter is neatly bagged up while we do the job. Absolutely nothing gets thrown on the floor or left behind on the roofing.
Now, with the rain gutters all cleaned, we turn to examine the state of your downpipes, to see if they are clear of blockages and 100 % clear, our team is well equipped with the right tools to get rid of obstructions that may well be a problem for the water to move, furthermore, we are capable to locate obstructions that will not be apparent or visible at the initial look
We will send you an e-mail with photos of all of the spots which were cleaned out once the job is completed.
Also by email, we send our invoices towards the service charge, for payments process, we provide you different choices, as cheque, cash, bank transfer, or payment link through a risk-free email, furthermore, you may use your mobile phone to pay out by visa or mastercard
When all work is completed, we call up our customers and check their point of view of the work in order to ensure that the job was done as expected and also the highest quality our company offers
Should you be unhappy with all the work which has been completed, we are going to be sure to support and sort out your complaints with no hassle
